---
title: "BHAKTI P. - Assistant Manager in Mumbai Metropolitan Region | Tal"
description: "Meet BHAKTI P., AM - Compliance & Financial Operations / KYC / AML / Risk Audit, Yes Bank based in Mumbai Metropolitan Region."
image: "https://tal.club/meet/bhakti-p-1/share-image"
---

# BHAKTI P\. on Tal

## Headline

AM \- Compliance & Financial Operations / KYC / AML / Risk Audit, Yes Bank

## About

Building and nurturing relationship as an AM for Banks in India\. My area of expertise include Compliance & Financial Operations Specialist, KYC , AM, Risk Audit\. I also have Marketing & PR experience encompassing Project Management, Celebrity Management, Brand Building, Account Management, Public Relations \(Internal & External\), Reputation Management, Crisis Management, Event Management for various high end consumer brands and marketing agencies\.

## Location

Mumbai Metropolitan Region

## Work experience

Assistant Manager at YES BANK, Oct 2021 \- Present · 4 yrs 8 mos, Navi Mumbai, Maharashtra, India, Sustained a 97% quality pass\-rate across 250\+ VKYC sessions per week by enforcing end\-to\-end due\-diligence protocols — zero defects recorded over 4\+ years and zero regulatory complaints raised against the unit\. Identified and escalated 30\+ suspected fraud / AML\-risk customers per week by cross\-referencing geographic data, biometric inconsistencies, and behavioural red flags during live video KYC calls — preventing potential financial crime exposure\. Reduced CRM escalation resolution time by 40% through a structured complaint\-triage framework, achieving nil pending cases for 18 consecutive months\. ▸ Drove 15% uplift in VKYC conversion rate \(Liabilities, Assets & Credit Cards\) by coaching agents on real\-time conversations, contributing directly to new\-account revenue targets\. ▸ Authored and published weekly MIS reports \(quality, error\-rate, productivity\) consumed by senior management; identified 3 recurring process gaps that were remediated within 30 days each\. Led UAT cycles for 4 new banking products and digital onboarding applications, documenting defects and sign\-off criteria — reducing post\-launch incidents by 25%\.

Executive – Business Development at Andromeda Marketing Pvt Ltd, Apr 2014 \- Mar 2015 · 1 yr, Mumbai Metropolitan Region, ▸ Lead Generation & Sales: Actively seek new sales opportunities for networking and direct sales efforts for secured/unsecured loans, mortgages, and insurance\. ▸ Customer Relationship Management: Approach potential clients, present loan/insurance products, and maintain long\-lasting relationships to drive repeat business\. ▸ Documentation & Processing: Collect customer documents according to checklists and coordinate with bank credit teams for loan processing and disbursement\.

Celebrity \- Brand Manager at B Formula Entertainment Corp\., May 2013 \- Apr 2014 · 1 yr, Mumbai, Maharashtra, India, Talents: Hina Khan \(Talent Management\), Lara Dutta \(Talent Management\), Deepika Padukone \(Axis Bank\), Amitabh Bachchan \(Binani Cement\), Saif Ali Khan \(Siyaram’s\), Akshay Kumar \(Arise LED, Sugar Free Natura\), Shahid Kapoor \(Pioneer\) ▸ Managed end\-to\-end commercial engagements for a high\-profile portfolio of talent including nationally recognized brand ambassadors across FMCG, banking, cement, electronics, and lifestyle sectors\. Clients included associations with Axis Bank, Binani Cement, Siyaram’s, Pioneer, and Arise LED, among others\. ▸ Conducted business development and prospecting by identifying and pitching commercial opportunities to corporate clients across FMCG, fashion, sports, and electronics industries, driving brand\-talent association mandates ▸ Negotiated, structured, and executed commercial contracts covering pricing, legal documentation, and financial settlements, ensuring end\-to\-end compliance and accountability ▸ Managed client relationships across the full engagement lifecycle \- from onboarding and contract execution to service delivery and retention \- for both new and existing accounts ▸ Coordinated cross\-functional production and media activities, liaising with internal stakeholders, press, and external vendors to ensure timely and quality delivery ▸ Monitored market intelligence through daily review of industry publications, competitor activity, and business leads to identify revenue opportunities and support strategic decision\-making ▸ Maintained complex scheduling, documentation, and meeting coordination for senior talent across concurrent assignments ▸ Contributed to service development initiatives and maximized revenue potential by aligning client needs with organizational capabilities ▸ Core Competencies: Client Relationship Management \| Contract Negotiation \| Business Development \| Stakeholder Coordination \| Market Research & Analysis \| Revenue Management \| Cross\-functional Collaboration \| Documentation & Compliance

Event Associate at Diversified Communications India Pvt Ltd, Apr 2012 \- May 2013 · 1 yr 2 mos, Mumbai Metropolitan Region, • Coordinate and execute all marketing activities for PALM EXPO exhibition and programs, to include: e\-newsletter, quarterly print newsletter, press releases, event signage, calendar updates, and updating social media outlets\. Act as primary liaison to graphic design \(and do graphic design work for basic projects myself\) • Develop and implement social media strategy and documentation of projects\. • Work with staff members, interns, and volunteers to support their participation in social media activities and creation of promotional material\. • Develop, implement, and track creative strategies to encourage deeper participation in encoding by new and existing visitors and members\. • Oversee purchase, design, and placement of all advertising, performing research to place ads most effectively\.

Intern at Diversified Comunications India Pvt\. Ltd\., 2011 \- 2011 · Less than a year, • Coordinate and execute all marketing activities for Palm Expo and other events\. • Develop and implement social media strategy, documentation of projects, SEO activities\. • Work with staff members to support their participation in social media activities and creation of pre & post event promotional material\. • Develop, implement, and track creative strategies to encourage deeper participation in encoding by new and existing visitor, delegates\. • Oversee design, and placement of all advertising, performing research to place ads most effectively\.

## Education

Bachelor of Mass Media, Advertising, University of Mumbai

Master of Business Administration \(M\.B\.A\.\), Marketing, Institute of Technology & Management

[View the original profile](https://tal.club/meet/bhakti-p-1)

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