Bhakti Balanse profile photo 1 on Tal

Bhakti Balanse

Software Engineer | CSE’25 @IIITDMJ | Backend & Full-Stack (Node.js, React, REST APIs) | LLM/AI Integration

Bengaluru

1+ year of work experience

ServiceNow
Jul 20257 mosJan 2026

• Deployed a scalable backend auto-population microservice using REST APIs and server-side scripting; reduced customer-reported defects by 25% across high-volume enterprise production systems. • Integrated an LLM-powered smart form-validation feature using in-house AI with REST APIs and client-server logic to assess input relevance at scale, demonstrating full-stack AI feature delivery. • Performed root-cause analysis on UI and backend defects using server-side scripting; improved application stability and reduced regression issues by 20% across production releases.
ServiceNow
Jan 20256 mosJun 2025

Hyderabad, Telangana, India

• Simplified a dynamic form auto-population backend using GlideRecord, Script Includes, and REST-based Client Scripts; automated dependent field population and improved data consistency and efficiency by 30%. • Collaborated with PMs, UX, and QEs in Agile/Scrum sprints; wrote unit tests and validation scripts ensuring reliability of backend services across releases.
ServiceNow
May 20243 mosJul 2024

• Composed an NLP evaluation framework in Python with automated data pipelines to benchmark LLM response quality on semantic similarity and contextual relevance; achieved 95% improvement in evaluation accuracy. • Defined evaluation metrics and authored Python validation scripts; collaborated with product team to refine scoring logic for AI model interpretability at scale.
GitHub
@bhakti0725

Bhakti’s AI Stack

claude code
claude code
claude
claude
grok
grok

Education

Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

Bachelor of Technology, Computer Engineering

Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

20214 yrs2025

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Headline

Software Engineer | CSE’25 @IIITDMJ | Backend & Full-Stack (Node.js, React, REST APIs) | LLM/AI Integration

About

I'm a software engineer who enjoys building backend systems that hold up under real production load and increasingly, systems that integrate LLMs into everyday product workflows. I care about writing code that's reliable at scale, and about the growing overlap between traditional backend engineering and AI-native features. Always happy to connect with fellow engineers or talk about backend architecture, LLM integration, or anything in between.

Location

Bengaluru

AI stack

claude code

claude

grok

Work experience

Associate Software Engineer at ServiceNow, Jul 2025 - Jan 2026 · 7 mos, • Deployed a scalable backend auto-population microservice using REST APIs and server-side scripting; reduced customer-reported defects by 25% across high-volume enterprise production systems. • Integrated an LLM-powered smart form-validation feature using in-house AI with REST APIs and client-server logic to assess input relevance at scale, demonstrating full-stack AI feature delivery. • Performed root-cause analysis on UI and backend defects using server-side scripting; improved application stability and reduced regression issues by 20% across production releases.

Software Engineer Intern at ServiceNow, Jan 2025 - Jun 2025 · 6 mos, Hyderabad, Telangana, India, • Simplified a dynamic form auto-population backend using GlideRecord, Script Includes, and REST-based Client Scripts; automated dependent field population and improved data consistency and efficiency by 30%. • Collaborated with PMs, UX, and QEs in Agile/Scrum sprints; wrote unit tests and validation scripts ensuring reliability of backend services across releases.

Software Engineer Intern at ServiceNow, May 2024 - Jul 2024 · 3 mos, • Composed an NLP evaluation framework in Python with automated data pipelines to benchmark LLM response quality on semantic similarity and contextual relevance; achieved 95% improvement in evaluation accuracy. • Defined evaluation metrics and authored Python validation scripts; collaborated with product team to refine scoring logic for AI model interpretability at scale.

Education

Bachelor of Technology, Computer Engineering, Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

Public links

github: https://github.com/bhakti0725

Bhakti Balanse - Associate Software Engineer in Bengaluru | Tal