Headline

Service Relationship Manager | Core Banking Operations | Specializing in Transaction Processing, Customer Service, and Compliance | Axis Bank | 4+ Years of Experience in Customer Handling

About

Service Relationship Manager with 4+ years of experience in core banking operations at Axis Bank and ICICI Bank. Experienced in financial transaction processing, customer query resolution, and account servicing while ensuring compliance with banking regulations. Focused on delivering efficient operations and strong customer relationships

Location

Pune City

Work experience

Branch Operations Manager at Axis Bank, Aug 2023 - Dec 2024 · 1 yr 5 mos, Pune District, Maharashtra, India, Working as a Service Relationship Manager with experience in banking operations and client servicing. Skilled in building and maintaining strong customer relationships, resolving client queries, and ensuring efficient banking services.

Service Relationship Manager at Axis Bank, Aug 2023 - Dec 2024 · 1 yr 5 mos, Pune District, Maharashtra, India

Deputy Manager at ICICI Bank, Sep 2020 - Jun 2023 · 2 yrs 10 mos, Mumbai, Maharashtra, India, Provided financial services to clients of JPMorgan Chase. Provide overdraft facilities. Assisted clients in fulfilling their banking needs and requirements. Resolved customer queries related to accounts and transactions. Processed financial transactions while ensuring accuracy and compliance.

Education

Bcs, Computer Science, Shivchhatrapati College