Headline

MSc Cyber Security Graduate | Network Security Engineer | Enhancing Network Performance & Security | System Administration | IT Support Engineer

About

Skilled IT specialist with a strong foundation in technical assistance and an emphasis on cybersecurity. Competent in networking, IT infrastructure support, and Microsoft Office administration. Proven track record in implementing robust security measures, managing firewalls, and conducting vulnerability assessments to safeguard data and systems. Proficient in managing cloud infrastructure, guaranteeing safe operations and smooth integration. Recent Cyber Security graduate , I'm excited to learn new technologies, expand my knowledge base, and meet customer demands while improving the security of network architecture.

Location

United Arab Emirates

Work experience

Retail Assistant at Primark, Mar 2022 - Present · 4 yrs 3 mos, Greater London, England, United Kingdom

Network Security Engineer at eSecurity Audit Pvt.ltd, Jun 2019 - Sep 2021 · 2 yrs 4 mos, Bangalore, Adopted tools such as Wireshark and Network Mapper to analyse networks and perform cybersecurity tasks like malware analysis. Seamlessly handled and addressed IT issues while reducing downtime and enhancing system efficiency. Carried out informed technical assistance to both internal and external teams, promptly solving hardware, software, and network issues. Delivered extensive support, including configuration, troubleshooting, and optimisation, for cloud infrastructure. Served as the initial point of contact for both internal and external stakeholders , effectively assessing and resolving IT-related issues. Supported various software applications, addressing user queries, resolving technical issues, and implementing enhancements. Worked on Active-Directory, O365, Elastic SIEM , Incident management, Jira, Service-desk and solved major P1 and P2 issues without service disruptions. Retained thorough records of all incidents, alterations, and service requests; gave management statistical data to help with decision-making. Identified areas for process improvement and led projects to improve service quality, effectiveness, and user experience.

Project Intern at Appzera, Feb 2018 - May 2018 · 4 mos, Bangalore, Engaged on developing a hybrid app, using AWS, the Internet of Things, and creating a program that tracks garage door opening and closing.

Education

Master's degree, Computer Forensics and Cyber Security, University of Greenwich

Bachelor of Engineering - BE, Information Science and Engineering, MVJ College of Engineering, Bangalore, India