Headline

Ex-EY, Cognizant| Banking Operations| Financial Risk Operations | KYC | Transaction Monitoring | Compliance Operations | Documentation Review | Invoice Review

About

I am an operations professional with 3 years of experience across Cognizant and EY, supporting operational review, compliance validation, documentation checks, and customer-focused processes in structured business environments. At Cognizant, I worked on customer verification, document validation, transaction review, issue resolution, and operational reporting while consistently maintaining quality and SLA expectations in high-volume workflows. At EY, I supported manual review and documentation validation processes, identifying discrepancies, supporting audit-related checks, and helping ensure process accuracy in compliance-driven operations. My areas of interest include Banking Operations, risk operations, transaction monitoring, compliance operations, KYC verification, documentation review, and operational excellence. Core skills: KYC Verification | Transaction Review | Compliance Operations | Documentation Validation | Manual Review | Operational Reporting | Microsoft Excel | Process Accuracy | Customer Operations | SLA Management

Location

Hyderabad

Work experience

Project Consultant at EY, Jun 2025 - Nov 2025 · 6 mos, Hyderabad, Worked on manual review and documentation validation processes within compliance-focused operational workflows. Reviewed customer-related documentation to identify discrepancies, missing information, and process exceptions. Supported audit-related review activities involving documentation checks and validation processes. Worked within strict turnaround timelines while maintaining process accuracy and quality expectations. Supported issue resolution for impacted cases while following internal operational procedures.

Senior Process Executive at Cognizant, Sep 2022 - Feb 2025 · 2 yrs 6 mos, Hyderabad, Verified customer documents and customer information as part of compliance-focused operational workflows. Reviewed customer transactions, invoices, and account activity to identify irregular patterns and ensure process accuracy. Supported high-volume operational workflows while maintaining SLA timelines and quality expectations. Resolved customer-related operational issues as part of daily workflow responsibilities. Prepared daily and weekly operational reports using Microsoft Excel for performance tracking. Supported onboarding of new associates by helping them understand workflow processes and quality expectations.

Education

Bachelor of Business Administration - BBA, Human Resources Management, Osmania University, Hyderabad