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Basrin Shaikh

Sales Consultant at Karma Group Global

Ahmedabad

7+ years of work experience

Karma Group
Oct 20241 yr 10 mosPresent

Proactively engage with high-net-worth potential clients to comprehensively understand their luxury holiday preferences, lifestyle requirements, and purchasing drivers. Deliver compelling corporate and high-impact sales presentations showcasing the financial and lifestyle benefits of Karma Group’s premium holiday products and global holdings. Utilize consultative selling techniques to successfully close high-value hospitality and holiday packages, consistently achieving monthly targets. Cultivate and maintain strong, long-term client relationships to ensure optimal client satisfaction, brand loyalty, and continuous referral business.
Quess Corp Limited
Oct 202311 mosAug 2024

Surat

Served as an expert brand ambassador, delivering technical product demonstrations and articulating the value proposition of flagship Samsung Galaxy devices. Assisted diverse customer demographics in matching appropriate smartphones, premium tablets, and specialized accessories to their specific technical and personal needs. Consistently met and exceeded assigned monthly sales quotas for high-end devices and ecosystem products through proactive upselling and cross-selling. Resolved complex customer technical inquiries and service objections efficiently, safeguarding a high Net Promoter Score (NPS). Maintained up-to-date knowledge of rapidly changing product features, competitive market landscapes, and seasonal promotional campaigns.
Arvind Fashions Limited
May 20221 yr 5 mosSep 2023

Surat

Provided personalized styling consultations and high-touch customer service, effectively identifying customer preferences to boost average order value (AOV). Consistently met or exceeded all assigned individual sales quotas and active visual merchandising metrics. Drove repeat retail traffic and brand loyalty by establishing a personal client book and executing proactive follow-ups regarding new apparel arrivals. Managed end-to-end retail store operations including point-of-sale (POS) transactions, returns management, and precise inventory control audits.
Reliance Brands Limited
Oct 20201 yr 6 mosMar 2022

Surat

Curated upscale shopping experiences by delivering bespoke styling advice, trend forecasts, and wardrobing recommendations to a premium clientele. Executed premium visual merchandising standards, ensuring the showroom floor reflected the luxury brand's global presentation guidelines. Cultivated sustained customer retention and strong brand affinity through top-tier personalized clienteling and conflict resolution. Efficiently processed cash/card transactions and supported team inventory counts to maintain optimal stock levels.
Minds Mapper
Feb 20191 yr 8 mosSep 2020

Managed multi-line switchboard operations, expertly screening and directing high-volume incoming queries and customer requests to relevant divisions. Maintained a welcoming reception workspace, directly managing correspondence, setting executive calendar appointments, and optimizing administrative workflows.

Education

Gujarat Secondary and Higher Secondary Education Board (GSEB)

Gujarat Secondary and Higher Secondary Education Board (GSEB)

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Headline

Sales Consultant at Karma Group Global

Location

Ahmedabad

Work experience

Sales Consultant at Karma Group, Oct 2024 - Present · 1 yr 10 mos, Proactively engage with high-net-worth potential clients to comprehensively understand their luxury holiday preferences, lifestyle requirements, and purchasing drivers. Deliver compelling corporate and high-impact sales presentations showcasing the financial and lifestyle benefits of Karma Group’s premium holiday products and global holdings. Utilize consultative selling techniques to successfully close high-value hospitality and holiday packages, consistently achieving monthly targets. Cultivate and maintain strong, long-term client relationships to ensure optimal client satisfaction, brand loyalty, and continuous referral business.

Consultant at Quess Corp Limited, Oct 2023 - Aug 2024 · 11 mos, Surat, Served as an expert brand ambassador, delivering technical product demonstrations and articulating the value proposition of flagship Samsung Galaxy devices. Assisted diverse customer demographics in matching appropriate smartphones, premium tablets, and specialized accessories to their specific technical and personal needs. Consistently met and exceeded assigned monthly sales quotas for high-end devices and ecosystem products through proactive upselling and cross-selling. Resolved complex customer technical inquiries and service objections efficiently, safeguarding a high Net Promoter Score (NPS). Maintained up-to-date knowledge of rapidly changing product features, competitive market landscapes, and seasonal promotional campaigns.

Fashion Consultant at Arvind Fashions Limited, May 2022 - Sep 2023 · 1 yr 5 mos, Surat, Provided personalized styling consultations and high-touch customer service, effectively identifying customer preferences to boost average order value (AOV). Consistently met or exceeded all assigned individual sales quotas and active visual merchandising metrics. Drove repeat retail traffic and brand loyalty by establishing a personal client book and executing proactive follow-ups regarding new apparel arrivals. Managed end-to-end retail store operations including point-of-sale (POS) transactions, returns management, and precise inventory control audits.

Fashion Consultant at Reliance Brands Limited, Oct 2020 - Mar 2022 · 1 yr 6 mos, Surat, Curated upscale shopping experiences by delivering bespoke styling advice, trend forecasts, and wardrobing recommendations to a premium clientele. Executed premium visual merchandising standards, ensuring the showroom floor reflected the luxury brand's global presentation guidelines. Cultivated sustained customer retention and strong brand affinity through top-tier personalized clienteling and conflict resolution. Efficiently processed cash/card transactions and supported team inventory counts to maintain optimal stock levels.

Front Desk Executive at Minds Mapper, Feb 2019 - Sep 2020 · 1 yr 8 mos, Managed multi-line switchboard operations, expertly screening and directing high-volume incoming queries and customer requests to relevant divisions. Maintained a welcoming reception workspace, directly managing correspondence, setting executive calendar appointments, and optimizing administrative workflows.

Education

Gujarat Secondary and Higher Secondary Education Board (GSEB)