Headline

Student at Sister Nivedita University

About

I’m a dedicated professional with experience in IT Industry, passionate about Data Management , Customer Relationship Management, customer service, project management & International Relationship. I specialize in Business process management, and enjoy helping clients, businesses teams achieve Internationally. Throughout my career, I’ve developed strengths in adaptability, technical Proficiency, attention to detail. I’m driven by continuous learning and collaboration. I believe in Empathy & Respect and I’m always eager to connect with like-minded professionals or explore new opportunities. Let’s connect!

Location

Kolkata

Work experience

Techinacal support Executive at InsuredMine, Oct 2025 - Present · 9 mos, Kolkata, West Bengal, India, Supporting insurance agencies by handling technical queries, CRM configurations, data management, and system troubleshooting within the InsuredMine platform. Collaborating closely with internal teams to deliver efficient and accurate solutions.

Administrative Assistant (Verification specialist) at RNN Group, Inc., Dec 2023 - Mar 2025 · 1 yr 4 mos, Kolkata, West Bengal, India, Handling end-to-end background verification processes including document validation, telephonic checks, and report preparation while ensuring accuracy, compliance, and timely delivery.

Education

Bachelor of Business Administration - BBA, Business Process Management ( TCS Industry Integrated), Sister Nivedita University