Headline

Lifestyle Manager @Pinch | Delivering Bespoke solutions for HNI and UHNI Clients

About

Lifestyle Manager and hospitality professional with experience across luxury hotels, property operations, and high-touch client management. I have worked with Taj Hotels, Housr, and currently Pinch, managing guest and resident experiences, property operations, vendor coordination, and end-to-end lifestyle requirements with a strong focus on discretion, execution, and service excellence. I'm known for staying calm under pressure, anticipating needs, and delivering seamless outcomes behind the scenes. I operate at the intersection of client experience, operations, and trust. Core focus: Client Experience • Hospitality & Property Operations • VIP Handling • Lifestyle Management

Location

India

AI stack

ChatGPT

Work experience

Lifestyle Manager at Pinch, Aug 2025 - Present · 11 mos, Bengaluru, Karnataka, India

Senior Resident Manager at Housr, Jan 2025 - May 2025 · 5 mos, Pune District, Maharashtra, India, • Closed two B2B corporate leasing deals worth ₹1 crore annually. • Achieved highest short-stay revenue across all India Housr locations for the first two months, from a single property in Pune • Boosted occupancy from 40% to 100%, driving full property optimization • Managed daily operations of a 120-room co-living property generating ₹30.5M annually • Led teams across Housekeeping, F&B, Security, and Guest Relations • Conducted tele sales and lead follow-ups, successfully converting inquiries into bookings • Used CRM systems to improve customer experience and maximize retention • Designed and implemented tenant retention and local marketing strategies • Supervised budgeting, property maintenance, and team training for operational excellence • Leveraged data-driven analysis to drive improvements in guest satisfaction and staff efficiency.

Resident Manager at Housr, Jan 2024 - Dec 2024 · 1 yr, On-site

Guest Services Associate at Taj Hotels, Dec 2022 - Aug 2023 · 9 mos, On-site

Guest Services Associate at Oberoi Hotels & Resorts, May 2022 - Jul 2022 · 3 mos, Udaipur, Rajasthan, India

Campus Ambassador at Encovate, Jun 2021 - Jul 2021 · 2 mos, Bangalore Urban, Karnataka, India, • Actively represented Encovate on campus, enhancing brand visibility among students. • Promoted events and internships through social media, achieving a 30% increase in participation. • Organized engaging activities that fostered community involvement and feedback collection.

Education

BSC in Hotel & Hospitality Administration, Hotel Management, Institute Of Hotel Management, Catering Technology and Applied Nutrition, Guwahati

ICSE, St. James High School