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BARNALI KALITA

Attended Dibrugarh University, Dibrugarh

Guwahati

5+ years of work experience

GENPACT
Dec 20223 yrs 6 mosPresent

Gurugram, Haryana, India

Effective communication, listening & Email writing skills, including questioning skills. - Ability to work independently or as part of a team. - High customer focus and ability to address customer needs effectively - Provide Guidance/Resolve Query in accordance to approved process and procedures, - Adhere to quality control discipline, procedures and checks at all times. - Ensure “customer centric” approach is applied when resolving the queries
ICICI Bank
Jul 20211 yr 5 mosNov 2022

Guwahati, Assam, India

Education

Manipal Academy of Higher Education

Post Graduate Diploma in Banking, BANKING

Manipal Academy of Higher Education

20201 yr2021
Dibrugarh University, Dibrugarh

Bachelor of Commerce - BCom, Banking and Financial Support Services

Dibrugarh University, Dibrugarh

20143 yrs2017

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Headline

Attended Dibrugarh University, Dibrugarh

About

Experienced Relationship Manager with demonstrated history of working in banking industry. My key role is to handle the portfolio of assigned customers

Location

Guwahati

Work experience

Process Associate at GENPACT, Dec 2022 - Present · 3 yrs 6 mos, Gurugram, Haryana, India, Effective communication, listening & Email writing skills, including questioning skills. - Ability to work independently or as part of a team. - High customer focus and ability to address customer needs effectively - Provide Guidance/Resolve Query in accordance to approved process and procedures, - Adhere to quality control discipline, procedures and checks at all times. - Ensure “customer centric” approach is applied when resolving the queries

Deputy Manager at ICICI Bank, Jul 2021 - Nov 2022 · 1 yr 5 mos, Guwahati, Assam, India

Education

Post Graduate Diploma in Banking, BANKING, Manipal Academy of Higher Education

Bachelor of Commerce - BCom, Banking and Financial Support Services, Dibrugarh University, Dibrugarh

BARNALI KALITA - Process Associate in Guwahati | Tal