Headline

Immediate joiner | Associate System Engineer @ Merck Group |Data Analytics & BI Professional | Tableau | Spotfire | SQL | Python | Data Visualization | Application Support | Generative AI | Life Sciences

About

I am an Associate System Engineer with 4+ years of experience in data analytics, data visualization, application support, and enterprise technology solutions within the pharmaceutical and life sciences domain. My expertise includes Tableau, Spotfire, SQL, Python, data analysis, dashboard development, application monitoring, troubleshooting, and data quality management. I have hands-on experience supporting and administering enterprise applications such as Spotfire, Biorails, Patholytix, Pipeline Pilot, LiveDesign, and ManageEngine Applications Manager. In my current role, I work across application support and analytics, with responsibilities spanning system monitoring, incident and service request management, root cause analysis, performance optimization, user access management, release and change management, security and compliance, and application reliability. I have also worked on multiple Spotfire use cases involving dashboarding, analytics, visualization, platform administration, performance monitoring, and troubleshooting. I focus on improving application reliability, data quality, and user experience through structured problem-solving and process improvements. My work has contributed to improving data reliability by 30% and onboarding efficiency by 20% through testing, documentation, and user training initiatives. I also have exposure to Data Science, Machine Learning, Python, and Generative AI, and I am continuously expanding my capabilities in modern data and AI technologies. I am interested in opportunities where I can combine my experience in data analytics, business intelligence, application support, visualization, and emerging AI technologies to solve complex business problems and deliver measurable impact. Core Skills: Data Analytics | Business Intelligence | Tableau | Spotfire | SQL | Python | Data Visualization | Data Science | Machine Learning | Generative AI | Application Support | System Monitoring | Root Cause Analysis | Data Quality | Performance Optimization | Life Sciences Applications

Location

Bengaluru

AI stack

claude code

deepseek

gemini

perplexity

ChatGPT

ChatGPT Images

Work experience

Independent Data Analytics & Generative AI Projects at Independent Projects, Apr 2026 - May 2026 · 2 mos, Bengaluru, Built data analytics and visualization solutions using Python, SQL, Tableau, and Spotfire to analyze datasets and generate actionable insights. Developed interactive dashboards and reports to communicate trends, KPIs, patterns, and business insights. Performed data cleaning, transformation, exploratory data analysis, and validation using Python and SQL. Explored Generative AI and Machine Learning applications for data analysis, productivity improvement, and intelligent business solutions. Applied structured problem-solving techniques to convert business questions into data-driven analytical solutions. Created reusable documentation and analytical workflows to improve efficiency and consistency. Continuously evaluated emerging analytics and AI technologies to strengthen capabilities in Data Analytics, Business Intelligence, Machine Learning, and Generative AI

Associate System Engineer at Merck Group, Jan 2022 - Apr 2026 · 4 yrs 4 mos, Bengaluru, Designed and deployed interactive Power BI dashboards used by 200+ stakeholders, reducing manual reporting time by 40%. Conducted predictive modeling using Python to forecast sales trends, improving accuracy by 25% compared to legacy models. Automated ETL pipelines with SQL, cutting data processing time from 6 hours to 90 minutes. Partnered with cross-functional teams to identify growth opportunities, leading to $2M in additional revenue. Implemented KPI tracking frameworks that improved operational efficiency by 15%.

Data Analyst / Application Support Engineer at Merck Group | Bengaluru, India, Jan 2022 - Apr 2026 · 4 yrs 4 mos, Bengaluru, Supported enterprise applications and analytics platforms used by business and scientific teams in the life sciences environment. Performed SQL-based data analysis, validation, reconciliation, and troubleshooting to identify data inconsistencies and application issues. Supported development and maintenance of Tableau and Spotfire dashboards for reporting, visualization, and business analysis. Investigated application incidents and user-reported issues, performed root cause analysis, and coordinated with technical teams for resolution. Monitored application health and performance and proactively identified issues affecting system availability and user experience. Managed user access, permissions, application configurations, and routine operational activities. Worked with cross-functional teams to understand business requirements and translate them into effective analytical and technical solutions. Prepared documentation, standard operating procedures, troubleshooting guides, and knowledge-transfer materials. Participated in testing, validation, release activities, and change management to ensure stable application deployments. Supported continuous improvement initiatives focused on data quality, application reliability, process efficiency, and user experience.

Associate System Engineer at Sigma-Aldrich (Merck), Jan 2022 - Apr 2026 · 4 yrs 4 mos, Administered Spotfire analytics platform for 500+ users across healthcare and life sciences, implementing secure role-based access controls that reduced access-related incidents by 15% and maintained zero security breaches. Owned the full application lifecycle for enterprise analytics tools — design, deployment, and updates — delivering 12+ releases annually with zero critical downtime and a 98% defect-free rate. Managed and prioritized the analytics platform backlog, partnering with Technology, UX, and ML teams to translate stakeholder needs into BRDs, FRDs, use cases, and user stories, improving requirements accuracy by 20%. Facilitated Agile ceremonies (sprint planning, reviews, retrospectives) across cross-functional teams, consistently hitting sprint delivery targets and improving team throughput. Designed and implemented a data reliability testing framework, improving data reliability by 30% and reducing critical production incidents by 25%. Led UAT and QA for 12+ major releases per year, identifying and resolving defects pre-release to sustain a 98% defect-free rate and cut post-release incidents by 25%. Optimized Spotfire dashboards by refining data models, information links, filters, and calculated columns, improving dashboard load times by 18% and raising user satisfaction scores by 15%. Maintained audit-ready documentation and change control processes across 100% of releases, enabling on-time delivery with less than 2% disruption to business operations. Built training and enablement programs that reduced new-user onboarding time by 20% and drove platform adoption across analytics teams. Leveraged Generative AI tools (ChatGPT, Microsoft Copilot) to draft BRDs, FRDs, user stories, acceptance criteria, and SQL queries, cutting documentation effort by approximately 40% and accelerating sprint planning.

Intern at Bennett University, May 2019 - Jun 2019 · 2 mos, Noida, Uttar Pradesh, India, Built Tableau dashboards to visualize customer churn, enabling leadership to reduce churn by 12%. Conducted exploratory data analysis (EDA) on large datasets, uncovering patterns that informed marketing campaigns and boosted ROI by 18%. Assisted in developing machine learning models for customer segmentation, improving targeting precision by 20%

Education

Bachelor of Technology - BTech, engineering, nit manipur

Bachelor of Technology, Computer Engineering, National Institute of Technology