Bandaru Shirisha profile photo 1 on Tal

Bandaru Shirisha

Team Lead | Operations | Client Relationship Management | 5+ Years Experience | MBA Finance

Hyderabad

7+ years of work experience

Next Education
Jun 20197 yrsPresent

Hyderabad

Experienced Team Lead with 6+ years in client relationship management, operations, and team leadership at Next Education India Pvt. Ltd. I manage end-to-end processes for key EdTech products—Books, Science Lab Kits, Next360, and Micro Curriculum—handling everything from distributor onboarding to order processing, payments, and logistics. Known for improving turnaround times, resolving client issues efficiently, and leading effective team training. Passionate about driving customer satisfaction and operational excellence in fast-paced environments.

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Bandaru Shirisha on Tal

Headline

Team Lead | Operations | Client Relationship Management | 5+ Years Experience | MBA Finance

About

I am an Operations and Client Relationship professional with over 5 years of experience in managing end-to-end customer processes in the EdTech industry. Currently working as a Team Lead, I specialize in order management, client handling, escalation resolution, and process improvement. I am passionate about delivering smooth customer experiences and improving operational efficiency. I am now looking for opportunities in Operations, Customer Success, or Business Process roles where I can contribute and grow further.

Location

Hyderabad

Work experience

Team Lead at Next Education, Jun 2019 - Present · 7 yrs, Hyderabad, Experienced Team Lead with 6+ years in client relationship management, operations, and team leadership at Next Education India Pvt. Ltd. I manage end-to-end processes for key EdTech products—Books, Science Lab Kits, Next360, and Micro Curriculum—handling everything from distributor onboarding to order processing, payments, and logistics. Known for improving turnaround times, resolving client issues efficiently, and leading effective team training. Passionate about driving customer satisfaction and operational excellence in fast-paced environments.