Headline

IT Specialist at Everise! IAM Intern | Identity & Access Management Enthusiast | AD & Entra ID | Learning IAM| Experienced ITSM enthusiast. |Serving NOTICE PERIOD| Pursuing MBA @Vivekananda Global University

About

I am a motivated Identity and Access Management (IAM) Intern with hands-on experience in user lifecycle management, access provisioning, and authentication support. I have practical exposure to Active Directory and Microsoft Entra ID (Azure AD), where I assist in creating and managing user accounts, role assignments, access modifications, and account deactivation in line with security policies. I am familiar with MFA implementation, basic IAM concepts such as least privilege, role-based access control (RBAC), and access reviews, and understand the importance of identity security in enterprise environments. With a background in IT service support, I bring strong troubleshooting skills, documentation practices, and user communication abilities. Currently pursuing an MBA in IT specialization, I am eager to deepen my IAM knowledge by working with IAM tools, automation, and compliance-driven access controls while contributing to secure and efficient identity operations.

Location

Gulbarga

AI stack

claude

openai

perplexity

Work experience

IT Specialist at Everise, May 2025 - Present · 1 yr 5 mos, WFH

Technical Support Specialist at Tech Mahindra, Jan 2024 - May 2025 · 1 yr 5 mos, Hyderabad, Telangana, India

Subject Matter Expert at Tech Mahindra, Jan 2024 - May 2025 · 1 yr 5 mos, Hyderabad, Telangana, India, senior Helpdesk Associate

Technical Support Associate at Tech Mahindra, Dec 2023 - May 2025 · 1 yr 6 mos, Provided L1 support for IT service desk issues across global clients. Managed AD accounts, password resets, MFA setups, and access-related requests. Assisted users via chat, email, and calls ensuring high CSAT and SLA adherence.

Senior Help Desk Technician at DXC Technology, Jun 2022 - Aug 2023 · 1 yr 3 mos, Bengaluru, Karnataka, India

Sales Officer at HDFC Bank, Aug 2021 - Sep 2022 · 1 yr 2 mos, Bengaluru, Karnataka, India, Banking products sales

Education

Master of Business Administration - MBA, Information Technology, Vivekananda Global University

Bachelors in Commerce, Business/Managerial Economics, Government Autonomous degree College Gulbarga