Headline

Senior Specialist @ MarketStar | Strategic Initiatives, Performance Improvement for LinkedIn

About

Revenue-driven Ops, Quality & Training Professional & Leader | 14+ Years | Global Programs (APAC, EMEA, NAMER) Worked with top-notch industry leaders MarketStar, Accenture, OLA, Tech Mahindra and more...I build scalable quality and sales enablement systems that drive measurable growth. From designing global frameworks to accelerating deployment timelines and influencing six-figure revenue impact, my focus is simple: improve performance, increase predictability, and enable teams to win consistently. Specializing in sales coaching, governance, AI automation, and cross-functional alignment — I turn insights into execution and execution into revenue. Let’s build systems that scale.

Location

Bengaluru

Work experience

Senior Specialist at MarketStar, Jul 2022 - Present · 3 yrs 10 mos, Bengaluru, Karnataka, India, • Coached and trained 100+ Account Executives to support APAC & EMEA; delivered revenue growth and QoQ uplift through structured Sales Enablement and Revenue Operations governance. • Contributed to $130M FY’25 revenue growth for LinkedIn; through Quality frameworks & processes for AE pods driving quota across B2B Books of Business. • Coached on consultative sales engagements; unlocked incremental pipeline and YoY growth. • Built AI-driven Sales Quality Frameworks (GONG scorecards, certification systems); deployed globally, cut ramp time and increased productivity. • Directed GDPR/DMA Compliance Governance across 70+ Books; mitigated penalty risks while protecting 6 figure quarterly revenue. • Co-authored global SOPs across Rev Ops, Quality, and Compliance with Project Excellence; partnered with DevOps to deploy AI sales tools for 65+ AEs, driving ARPA expansion. • Redesigned onboarding & Sales Training; reduced time-to-profit; improved certification throughput. • Drove Continuous Improvement initiatives, identified Lean, Kaizen opportunities; strengthened operational governance and scalable growth. • Expert in Salesforce, HubSpot, Salesloft, Tableau, Microsoft Power Apps, CRM Automation, Revenue Analytics & AI-driven Sales Intelligence.

Quality Team Lead at Tech Mahindra, Mar 2021 - Sep 2022 · 1 yr 7 mos, Bangalore Urban, Karnataka, India, •Led 14 QA team: Created playbooks surging scores 67%→72%; handled CEO escalations/ RCA. •Handling Client-level, CEO and BBB escalations and providing RCA •Creating the performance dashboard for the team for stack-ranking •Scheduling and conducting weekly, bi-monthly and monthly performance reviews of the team members •Counselling the QAs for delivering and going the extra mile for self and the organization

Business Consultant at Entrepreneur, Jan 2018 - Oct 2020 · 2 yrs 10 mos, Bengaluru Area, India

Quality Analyst at Accenture, Dec 2013 - Sep 2017 · 3 yrs 10 mos, Bengaluru, Karnataka, India, Quality Analyst for helpdesk from multiple domains like Utilities, Logistics, and Procurement for various clients from Global, US, UK & APAC

Social Media Advisor at [24]7 Inc, Sep 2010 - Sep 2013 · 3 yrs 1 mo, Bengaluru, Karnataka, India, Customer service for Ecommerce website client based in US

Education

Bachelor's Degree, Business Administration, Management and Operations, GVAPE

Bachelor of Business Administration - BBA, Business Administration and Management, General, Jain (Deemed-to-be University)