Balaji Kayyala profile photo 1 on Tal

Balaji Kayyala

Senior Supply Chain Professional

Mumbai Metropolitan Region

6+ years of work experience

Shiprocket
Aug 20251 yr 2 mosPresent

Mumbai

Responsible for leading the P&L for Contract Logistics, driving revenue growth through strategic management of key and SMB accounts while overseeing fulfilment and city operations across D2C, B2C, B2B, and omni-channel businesses through people development, vendor partner management, process excellence, enhanced customer experience, and sustainable profitability.
RIVIGO
Sep 20231 yr 5 mosJan 2025

Mumbai, Maharashtra, India

Rivigo by Mahindra Logistics - Heading ground express Operations of South & West regions, managing People, Process, Performances -90% plus adherence (First, Middle & Last Mile), P&L – cost reduction in Last Mile, Projects -Network correction and expansion, Managed major relocations, People restructuring & IR issues impacting SLA enhancement.
Jul 20211 yr 3 mosSep 2022

Orchestrating ecommerce logistics of vegetables & fruits from farmers, first & mid mile operations, and packaging OPS for B2C & B2B. Monitoring warehousing and inventory controls, hub operations and last mile for food (Staples and FMCG), and fresh business verticals including social community selling category, along with key customer account management.
udaan.com
Jul 20211 yr 3 mosSep 2022

Bangalore Urban, Karnataka, India

udaan.com
Apr 20192 yrs 4 mosJul 2021

Bengaluru, Karnataka, India

- Orchestrating ecommerce logistics of vegetables & fruits from farmers, first & mid mile operations, and packaging OPS for B2C/ B2B - Monitoring warehousing and inventory controls, hub operations and last mile for food (staples and FMCG), and fresh business verticals including social community selling category, along with key customer account management - Analyzing supply and cost plans, first, mid, and last mile design and execution, and vendor partner relations and development - Designing and optimizing processes, product improvement, and customer survey to meet expectations - Adhering to compliances and safety standards, with active involvement in major relocation, transition, and network expansions - Managing fresh B2B &B2C backed warehousing and mid mile, with present accountabilities revolving Bangalore city’s fresh vertical’s performance management, cost, filler losses, and Operational P&L
Apr 20192 yrs 3 mosJun 2021

Analyzing supply and cost plans, first, mid, last mile design and execution and vendor partner relations & development. Designing and optimizing processes, product improvement, and customer survey to meet expectations. Adhering to compliances and safety standards, with active involvement in major relocation, transition, and network expansions.

Balaji’s AI Stack

claude code
claude code

Education

Welingkar Institute of Management

PGDM, Marketing

Welingkar Institute of Management

B.COM

Dnyanasadhna College

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Headline

Senior Supply Chain Professional

About

Accredited as an Astute Supply Chain Operations Management Professional with 25 years of chronicle success in this industry, I possess exceptional capabilities in challenging the current processes and applying the best SCM & Procurement strategies to drive high performance to accelerate growth and competitiveness. I have built a proven track record of leading organizations through high-growth, transformational periods and constantly changing environments by driving their supply-chain functions/operations, including procurement, logistics, and warehousing. Throughout my career, I have achieved high-level success by making a value-addition to the existing business operations by steering the organizational transformation and eliminating operational silos to evolve SCM strategy with the up-scaling business & geographical reach, enterprise visions, and profit goals. I have built an industry reputation for designing and implementing supply chain excellence roadmaps and negotiating favorable contract terms with executives across the globe. A stellar career reputation as a Visionary Leader, building, coaching, and steering teams, emphasizing traditional and modern-day cutting-edge technology-based eCommerce and express distribution industry (Hub & Spoke Operations with First, Middle, and Last Mile Operations). I have acquired remarkable proficiency in escalating business progressively in terms of slashing down the inventory and delivery time and maintaining TAT while achieving significant cost savings.

Location

Mumbai Metropolitan Region

AI stack

claude code

Work experience

Director - SRF at Shiprocket, Aug 2025 - Present · 1 yr 2 mos, Mumbai, Responsible for leading the P&L for Contract Logistics, driving revenue growth through strategic management of key and SMB accounts while overseeing fulfilment and city operations across D2C, B2C, B2B, and omni-channel businesses through people development, vendor partner management, process excellence, enhanced customer experience, and sustainable profitability.

Zonal Operations Head - West & South at RIVIGO, Sep 2023 - Jan 2025 · 1 yr 5 mos, Mumbai, Maharashtra, India, Rivigo by Mahindra Logistics - Heading ground express Operations of South & West regions, managing People, Process, Performances -90% plus adherence (First, Middle & Last Mile), P&L – cost reduction in Last Mile, Projects -Network correction and expansion, Managed major relocations, People restructuring & IR issues impacting SLA enhancement.

Supply Chain Management at Hiveloop Logistics Pvt. Ltd. (udaan.com), Jul 2021 - Sep 2022 · 1 yr 3 mos, Orchestrating ecommerce logistics of vegetables & fruits from farmers, first & mid mile operations, and packaging OPS for B2C & B2B. Monitoring warehousing and inventory controls, hub operations and last mile for food (Staples and FMCG), and fresh business verticals including social community selling category, along with key customer account management.

SCM Lead - Logistics Operations (F&V) at udaan.com, Jul 2021 - Sep 2022 · 1 yr 3 mos, Bangalore Urban, Karnataka, India

Cluster Head - Logistics Operations (Food-Staples & FMCG) at udaan.com, Apr 2019 - Jul 2021 · 2 yrs 4 mos, Bengaluru, Karnataka, India, - Orchestrating ecommerce logistics of vegetables & fruits from farmers, first & mid mile operations, and packaging OPS for B2C/ B2B - Monitoring warehousing and inventory controls, hub operations and last mile for food (staples and FMCG), and fresh business verticals including social community selling category, along with key customer account management - Analyzing supply and cost plans, first, mid, and last mile design and execution, and vendor partner relations and development - Designing and optimizing processes, product improvement, and customer survey to meet expectations - Adhering to compliances and safety standards, with active involvement in major relocation, transition, and network expansions - Managing fresh B2B &B2C backed warehousing and mid mile, with present accountabilities revolving Bangalore city’s fresh vertical’s performance management, cost, filler losses, and Operational P&L

Head of Logistics at Hiveloop Logistics Pvt. Ltd. (udaan.com), Apr 2019 - Jun 2021 · 2 yrs 3 mos, Analyzing supply and cost plans, first, mid, last mile design and execution and vendor partner relations & development. Designing and optimizing processes, product improvement, and customer survey to meet expectations. Adhering to compliances and safety standards, with active involvement in major relocation, transition, and network expansions.

Education

PGDM, Marketing, Welingkar Institute of Management

B.COM, Dnyanasadhna College