Headline

Director of Product Management (AI) @ Plum | Hiring AI-powered Full Stack Builders | Ex-Flipkart, Freshworks, Whatfix

About

I am a product leader with 16+ years of experience spanning engineering, entrepreneurship, and product management at industry-leading companies like Flipkart, Freshworks, and Whatfix. Having scaled products from zero to one and driven growth for large-scale marketplaces, I specialize in leveraging AI to solve complex business problems, accelerate time-to-value, and build high-performing teams. My career is defined by a deep commitment to problem-solving, product-led growth, and translating strategic vision into measurable market success.

Location

Greater Bengaluru Area

Work experience

Director of Product Management at Plum, May 2026 - Present · 4 mos, Bangalore Urban, Karnataka, India, Building team, product and business. Helping businesses become resilient to modern day challenges from AI and cyber risks.

Chief of Staff at Whatfix, Jul 2024 - Dec 2025 · 1 yr 6 mos, Bangalore Urban, Karnataka, India, At Whatfix, working directly with the founders (Khadim and Vara) to - Own and execute AI initiatives leading a team of Product, Engg, Prod Marketing & GTM - Drive Adoption / retention for our AI powered user behavior analytics product (Whatfix PA) - Build "Optimisation As A Service(OAAS)" as a strategic lever to accelerate Time to Value (TTV) - Streamline post sale execution to efficiency ( including ROI framework for AI tools for internal adoption.)

Senior Product Manager at Flipkart, Apr 2021 - May 2024 · 3 yrs 2 mos, Bangalore Urban, Karnataka, India, Led Experience charters at Flipkart at the intersection of Supply and Demand (Large incumbents to hyper growth D2C brands to long tail sellers) at Flipkart marketplace across - desktop, mobile & API to deliver: 1. Achieved +1.7% incremental GMV via innovative engagement/retention levers (Flipkart stories, AI-led 1 click ads, Live BBD Leaderboard / Dashboard.) 2. 3x growth in seller homepage engagement, 2x mobile app adoption via product interventions. 3. Marketplace charter (COE) to drive Cleartrip integration within Flipkart Supply ecosystem. Prior to that, Joined Flipkart as Promise & Fulfilment product manager for FKW Grocery & Fashion. During which: 1. Scaled Flipkart grocery to Pan India (17K+ pincodes). 2. Saved up to 22% Supply chain cost by introducing volumetric attributes during Fulfilment orchestration. 3. Onboarded multiple logistic partners to improve cost & reliability via platform approach ( ekart, shadowfox, fareye, others)

Senior Product Manager at Freshworks, Mar 2019 - Apr 2021 · 2 yrs 2 mos, Bangalore Urban, Karnataka, India, As a growth PM for Freshworks CRM, I led various product initiatives to deliver objective growth: 1. Built product-led cross sell channel (+$4Mn ARR pipeline within first quarter from launch) 2. In-app product onboarding experience for faster "free to paid" conversion 3. Anchored IPO readiness initiatives for across the org (Product compliance & Security)

Founder and CEO at CanvasFlip, Aug 2014 - Mar 2019 · 4 yrs 8 mos, Bengaluru, Karnataka, India, Over 5 years of CanvasFlip journey, I evolved from a developer/designer to product manager to founder - but at the core, I always remained a problem solver. Key areas which fuelled this evolution: 1. Market research to spot large, underserved problems to solve. 2. Creating and validating hypothesis / assumptions around those problems. 3. Building products to solve for validated hypothesis. 4. Scaling on what works across - product, people and process. As a people leader, I strong believe in finding right set of people and setting up a strong why - is what's needed to deliver success.

Education

Bachelor of Engineering (B.E.), Information Technology, rajasthan technical university

Senior Secondary, Physics, Chemistry and Maths, Army school