Headline

Product @ DP World | Global Logistics | AI and Innovation

About

“A Product Manager is a relentless advocate for the customer” Hi, I am a seasoned Product Manager driving product-led growth initiatives by shaping the product vision, crafting strategic roadmaps, & overseeing execution strategies for Pricing & Customer Platforms at Cogoport, a leading digital marketplace in the global logistics domain. With a track record of delivering impactful outcomes, I lead a dynamic team of 15+ individuals, facilitating revenue from logistics transactions by building industry-first pricing algorithms, and optimising margins for different services. Prior to my role at Cogoport, I did my MBA from Masters' Union School of Business, Gurgaon where I co-founded Crispee Snacks, a healthy fusion snacks brand, and raised pre-seed funding, led product development, and launched our flagship product, 'Dosa Chips,' in 3 retail chains achieving significant market traction and a gross margin of 70%. My journey in product management began at Tata Consultancy Services, where I played a pivotal role in enhancing the capabilities of the recruitment module at 'CHROMA,' TCS's flagship SaaS Talent Management Platform. From implementing a new Application Tracking System to a new Incentive Module for India's largest NBFC, I delivered solutions that drove customer satisfaction. Skills: Agile, Project Management, PRD Preparation, Jira, Confluence, Product Design, Figma, Canva, PDLC, Microsoft Clarity, Scrum, Mix Panel, Glide, Lucid Chart, UI, UX, Product Strategy, Product Roadmapping, User Research, Go-To-Market Strategy I am committed to continuous learning, innovation, and driving positive impact through product excellence. Let's connect and explore opportunities to collaborate on transforming ideas into tangible success stories. Reach me at 'shubham95trigunait@gmail.com'.

Location

Bengaluru

Work experience

Group Product Manager at DP World, Aug 2025 - Present · 1 yr 1 mo, Bengaluru, Leading the product strategy and execution for Order Management, EDI, Documentation, Optimization, and AI products for global port operations

Founding Member at Brano.ai, Mar 2025 - Jul 2025 · 5 mos, Singapore, Brano.ai (a subsidiary of Cogoport) is an AI-powered logistics operating system that helps freight forwarders across the globe automate their sales, supply, operations, finance and decision-making by leveraging AI and automation, thus enabling faster quotes, smarter operations, and scalable growth

Product Manager at Cogoport, Apr 2023 - Jul 2025 · 2 yrs 4 mos, Mumbai, Maharashtra, India, Cogoport is a digital marketplace in the international logistics domain. Led the transaction product with a team of Engineers, Product Analysts, & Designers to drive product vision, craft strategic roadmaps & execution strategies for Customer & Supplier Platforms - Launched ‘CogoAssured’, the flagship product of Cogoport in ocean logistics, aimed at solving the problem of fulfilment and transparency - Developed a ‘Control Panel’ to enable CogoAssured price-setting, pricing logic & serviceability across ~7 million port pairs and SKU combinations, leveraging predictive analytics & improved pricing accuracy by 11% - Revamped the Search to checkout journey to reduce drop-offs by 12%, and achieve ~20% increase in value-added services upsold - Identified gaps in the user journey by conducting primary research & conceptualised a ‘Enquiry & Negotiation’ tool on the customer platform to allow users to provide shipment preference, leading to an increase in the conversion percentage by ~0.6% - Enabled the Central enquiry team to revert to ~11K price negotiations & enquiries, achieving a ~6% conversion rate - Pioneered the ‘Pre-booking Inventory and Booking Note Salvage’ product, leveraging demand forecasting and rate trend intelligence to optimise booking space upfront, utilisation, and marketing, resulting in better profit margins in a volatile market - Relaunched ‘Central Hub’, the profit and fulfilment optimisation platform of Cogoport, reducing TAT for supplier allocation by 25% & achieving an increase in average profitability per shipment, through advanced decision support systems & automation - Enhanced the ‘Rate Management Platform’, serving ~45k suppliers and 50+ internal supply agents across 7 countries, managing millions of rates & enabling real-time customer inquiry responses, bulk rate additions, & seamless rate-contract management - Created a new ‘RFQ & Contracts Module’ for bulk bookings tailored for enterprise customers

Co-Founder at Crispee, Aug 2022 - Apr 2023 · 9 mos, Gurugram, Haryana, India, A healthy fusion snacks brand, with baked and protein-rich ‘Dosa Chips’ in 4 lip-smacking flavours being the first offering - Offered a pre-seed grant of INR 28.5L, from VC firm India Network & mentored by investors from Sparrow Capital VC - Launched 4 flavours of Dosa Chips in 3 retail chains & Swiggy Minis store; Sold 10,000+ units with gross margin of ~70%

Product Specialist at Tata Consultancy Services, Mar 2021 - May 2022 · 1 yr 3 mos, Mumbai, Maharashtra, India, ‘CHROMA’ is TCS’s flagship SaaS Talent Management Platform for recruitment, LMS, candidate & employee management - Designed and implemented a ‘Make It Yourself’ feature which cut down the client requests for minor changes by ~37% - Devised ‘Incentive Management’ module to automatically calculate performance variable pay for 20,000+ employees - Ideated & delivered an automatic interview scheduling feature for internal hires & optimised the hiring time by ~15% - Delivered a new ‘Application Tracking System’ as part of the product roadmap leading to 4 new customer conversions - Led a team of 5 for a data migration project to revise the job grade of 20,000+ employees for India’s largest NBFC - Achieved a Customer Satisfaction Index of ~ 90% for top 3 clients by revenue resulting in multi-year contract extensions

Software Developer at Tata Consultancy Services, Nov 2018 - Feb 2021 · 2 yrs 4 mos, Mumbai, Maharashtra, India, - Built an automation feature to periodically update the total work experience of more than 30,000 employees every month - Optimised the careers page for Tata Sons for their flagship TAS program by improving the load time by 50% - Increased hiring efficiency by 25% by developing the ‘Video Interview’ feature using API Integration - Mentored and trained 4 junior developers in coding standards, product documentation and database structure

Education

PGP - TBM, Technology and Business Management, Masters' Union

Bachelor of Technology - BTech, Electronics and Communication Engineering, Heritage Institute of Technology