Headline

Scaling Conversational AI at Ringg | AI Product Manager | Deployment Strategist | Built 0→100K+ user products | Expert in AI, Product Strategy, SAAS, Voice AI, & 3D/AR Platforms | Driving $1M+ ARR Growth

About

Built AI products serving 100K+ users | Generated $1M+ ARR | 35% retention improvement AI Product Manager with 7+ years turning complex ML/AI technologies into market-winning products. Currently leading Voice AI innovation at Ringg AI. **Recent Wins:** → 0→10K users in 12 months (3D/Metaverse platform) → 40% efficiency gain through text-to-3D AI → $1M+ ARR via strategic API monetization → 35% retention boost using ML-driven analytics **AI Product Specialization:** Voice AI | Computer Vision | 3D Generation | ML Analytics | API Strategy **Philosophy:** Bridge cutting-edge AI research with real user needs across B2B/B2C platforms (SaaS, EdTech, emerging tech). Azure-certified | Advanced Analytics | API Architecture | Cross-functional Leadership Exploring: LLM applications, Multimodal AI, AR/VR integration Let's connect if you're building the future of AI products.

Location

Bengaluru

AI stack

claude code

claude

hugging face

langchain

openai

Work experience

Product | Success | Strategy | GTM at Ringg AI, Apr 2025 - Present · 1 yr 6 mos, Bangalore Urban, Karnataka, India, Scaling Conversational AI across India and MENA.

Principal Product Manager(Founder's office) at Ctruh, Mar 2023 - Apr 2025 · 2 yrs 2 mos, Bengaluru, Karnataka, India, Led end-to-end AI product development for 3D/Metaverse SaaS platform. *Scaled 3D editor + Metaverse SaaS platform from 0 to 10K active users in 12 months, achieving $XX+ ARR through strategic API monetization and B2B partnerships *Launched AI-powered text-to-3D generation feature reducing asset creation time by XX%, leveraging computer vision and generative AI technologies to streamline creator workflows *Implemented ML-driven analytics and personalization engine boosting user retention by XX% and engagement by XX% across 3 major product iterations *Led cross-functional product team of 15+ members across Engineering, Design, ML, and Marketing, managing complete product lifecycle from ideation to scale *Built AR/VR marketplace integration with advanced 3D rendering capabilities on AWS/Azure cloud infrastructure, supporting scalable AI workloads *Delivered measurable business impact: XX MAUs, $XX+ ARR, XX% retention improvement, XX% operational efficiency gains

Customer Success Manager | Product Success at Abaqus Inc., Dec 2022 - Mar 2023 · 4 mos, Remote, Managed enterprise customer lifecycle and retention for B2B software solutions. *Owned complete customer success journey for North American enterprise clients, from onboarding through implementation and renewal cycles *Developed retention strategies and expansion playbooks for B2B software solutions, focusing on value realization and customer outcome achievement *Collaborated with cross-functional teams (Product, Engineering, Sales) to ensure seamless customer implementation and feature adoption *Specialized in North American market dynamics, managing customer expectations and building long-term strategic relationships

Senior Manager - Partnerships (Influencer Marketing | Product Partnerships | Product GTM) at Unacademy, Feb 2022 - Nov 2022 · 10 mos, Bangalore Urban, Karnataka, India, Led growth partnerships and performance marketing initiatives. *Managed team of 4 achieving XX% MoM new user growth through data-driven influencer marketing campaigns and strategic partnerships *Reduced app dropout rate by X% via user journey optimization and retention funnel improvements using analytics tools (AppsFlyer, Bitly) *Onboarded 2 major corporate partners resulting in XX% revenue boost and X% user base expansion through B2B partnership development *Doubled campaign ROI while reducing spend by XX% through performance analytics, campaign optimization, and inventory management *Optimized partner mix and campaign strategy saving INR XX Lakhs through data-driven analysis and growth playbook development

Senior Customer Success Manager(Product Success | Customer Experience | Strategy) at Exotel, Oct 2021 - Feb 2022 · 5 mos, Managed strategic enterprise accounts and product adoption initiatives. *Managed high-value enterprise accounts including Bajaj Finance, Ecomexpress, UrbanCompany, Indeed India, driving product value and revenue expansion *Built strategic revenue pipelines through partnerships with Truecaller and Google Verified Calls, enabling go-to-market acceleration *Designed and launched company learning portal (learn.exotel.com), improving customer onboarding and product adoption across enterprise segments *Achieved recognition with spot awards for TAM assistance in upselling/cross-selling to Bajaj and Ola, contributing to account growth *Developed data-driven customer success methodologies for operational planning, forecasting, and pipeline management at scale *Built technical solutions: Dynamic Caller ID campaigns, Interactive SMS solutions, Business Monitoring Dashboards using APIs and custom development

Customer Success Manager(Product Success | Account Management | Renewals) at Exotel, Jun 2020 - Oct 2021 · 1 yr 5 mos, Greater Bengaluru Area, *Managed portfolio of 30 strategic accounts (20 long-tail, 10 high-touch) across E-commerce, EdTech, Marketplace, and BFSI sectors *Partnered with major enterprise clients including Truemeds, WhitehatJr, Cars24, HDFC, ICICI to drive growth through cloud telephony solutions *Conducted strategic QBRs and operational reviews, collaborating with Product & Engineering teams to deliver feature requirements *Led deep tech integrations with Salesforce, Zendesk, LeadSquared, developing REST API integrations and optimizing workflows *Improved CSAT & NPS scores through enhanced onboarding/retention processes and successful customer case study publications *Received spot awards for scaling Cars24 and WhitehatJr businesses through custom integrations and strategic account management Key Technical Projects Delivered: *Dynamic Caller ID and pacing campaigns based on call completion analytics *Interactive SMS solutions using SMS API & Custom UI development *Business Monitoring Dashboard using Bulk Call Details API & Heartbeat API

Customer Success Associate at Exotel, Dec 2018 - Jun 2020 · 1 yr 7 mos, Bengaluru, Karnataka, India, Onboarded and managed a portfolio of 500+ SME customers with revenue under 50k MRR, focusing on upselling, cross-selling, product adoption, customer lifecycle management, and retention. Implemented deep tech integrations and developed custom Google scripts to support business cases. Handled social media and C-level escalations on products & services, consistently working to improve NPS and CSAT scores. Achievements: Awarded a spot award for successfully onboarding 100+ KIA dealers within a month, ensuring they understood and realized the product's value. Recognized with a spot award for achieving a perfect 100% CSAT score for post-sale experience. Developed a new product feature using Amazon Polly and Amazon Transcribe during an internal hackathon, earning a spot award. Collaborated with the Marketing team to deliver feature launch videos, resulting in a spot award and helping to reach a wider audience. Created and launched Exotel - Zoho Desk & Exotel - Zoho CRM integration videos, contributing to increased brand awareness and market reach. Tools used: Proficient in utilizing Freshdesk and Pipedrive for customer relationship management and support.

Education

Bachelor of Technology (BTech), Computer Science, Shanmugha Arts, Science, Technology and Research Academy