Headline

Edtech - Newton School | ex-upGrad | BITS

About

Performance-based 7+ years of experience in designing and delivering end-to-end learning experience and outcomes of data science and machine learning programs for working professionals. Responsible for leading the entire project cycle starting from market research, product fit, team planning, and delivering successful career outcomes. I have a proven record of driving healthy completion rates and successful transitions across all programs by offering innovative and personalized solutions. Instrumental in leading teams (academics, B2B sales, operations) and collaborating across functions to execute projects and meet critical targets.

Location

Bengaluru

AI stack

claude code

claude

codex

ChatGPT

Granola

OpenRouter

Work experience

Associate Director at Newton School, Apr 2025 - Present · 1 yr 7 mos

Senior Manager - Learning Outcome at Newton School, Mar 2023 - May 2025 · 2 yrs 3 mos

Assistant Manager at upGrad, Apr 2021 - Mar 2023 · 2 yrs, Mumbai, Maharashtra, India, • Led the design and execution of multiple DS/ML programs (includes the first live DS bootcamp) in partnership with prestigious universities like IIT Madras, IIIT Bangalore, LIBA, etc. • Managed the team of 10+ members to deliver a customer experience with high NPS (60+) and CSAT (80+) scores • Increased important KPIs such as NPS, CSAT, desired outcomes, and completion rates across programs through various product additions • Collaborated with various subject matter experts and academic instructors for curriculum and industry research • Built performance dashboards for analyzing key learner metrics • Provided necessary training to the sales force on product knowledge and customer handling

Senior Associate - Content at upGrad, Jul 2018 - Apr 2021 · 2 yrs 10 mos, Mumbai, Maharashtra, India, • Developed engaging content for DS/ML programs following popular instructional design principles with an average rating of 4.5+ on a scale of 5 from 1,000+ learners • Built and managed 30+ learning modules and projects on Python, SQL, classical ML algorithms, Deep Learning, Big Data (Hadoop, Spark, Hive, Sqoop), and AWS for working professionals • Trained and collaborated with various subject matter experts and academic instructors for content development and market research • Coordinated with cross-functional teams (operations, technical, sales marketing, etc.) for the smooth functioning of the program • Analyzed customer feedback and ratings to manage customer sentiments and escalations • Optimized various operations in the process of content development leading to substantial reduction in project duration and cost

Intern at PwC, Jul 2017 - Jun 2018 · 1 yr, Gurgaon, India

Campus Ambassador at Tallenge, Inc., Mar 2015 - Dec 2015 · 10 mos, Goa, 1. Organising photography competitions for the students of BITS Pilani K.K. Birla Goa Campus 2. Socializing and publicizing about the event on campus 3. Handling the entire participation, queries, prizes and problems during the course of competition

Student at Birla Institute of Technology and Science, Pilani - Goa Campus, Aug 2013 - Jun 2018 · 4 yrs 11 mos

Education

Bachelor of Engineering (B.E.), Electrical and Electronics Engineering, Birla Institute of Technology and Science, Pilani

Master of Science (M.Sc.), Economics, Birla Institute of Technology and Science, Pilani