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Rohit Ramchandani

Customer Success - Rimigo | Ex-PhonePe

Bengaluru
Hiring

Inside Sales Associate

Rimigo

Rimigo logo

I'm hiring for Marketing. I am looking for an Inside Sales Associate to build travel experiences at Rimigo.

Bengaluru

₹6–8 LPA

CTC

1–3 years

Exp

Wfo

Work mode

About Rohit

Rimigo
Mar 20251 yr 7 mosPresent

Greater Bengaluru Area

PhonePe
Apr 20232 yrsMar 2025

On-site

PhonePe
Apr 20221 yr 11 mosFeb 2024

Bengaluru, Karnataka, India

Senior Operations Manager - Digital Gigs: - Led a team of 3 Operations Managers to achieve success metrics for clients via primarily digital activation. - Drove the strategy for sales/activation for clients enabling them to achieve their sales/marketing/operational goals. - Helped achieve business goals for PhonePe internally via Gigindia's digital network through various methods such as data scraping campaigns, tele-activation, audit, etc. - Managed transition of all projects from Gigindia to PhonePe.
GigIndia
Apr 20211 yrMar 2022

Pune

- Set up, Managed and owned a portfolio of campaigns/projects that generated Rs. 2Cr monthly recurring revenue. - Led monthly scale-up and scale-down of project-wise operations as per client expectations for 10+ accounts primarily for large fintech and e-commerce companies. - Onboarded and maintained relation with partners/vendors for driving results over and above the existing workforce. - Maintained constant communication regarding execution timelines, issues, delays and plan of action with the client. - Analysed campaign performance regularly to reiterate processes and communicate feedback and suggestions to clients. - Managed and optimised the PnL for all assigned projects with a gross margin improvement of 60%+ over a year.
GigIndia
Mar 20192 yrs 1 moMar 2021

Pune Area, India

- Managed digital campaigns end-to-end.
eWards
Dec 20171 yr 1 moDec 2018

Pune, Maharashtra, India

- Acquired new clients for the Company in Pune. - Launched operations in Aurangabad and was instrumental in building relationships and acquiring 11 new clients for the Company. - Serviced clients in other cities such as Nagpur, Hyderabad, Raipur, etc. - Streamlined processes for the acquired client to optimise usage of the software for their operations. - Prepared marketing campaigns by understanding client’s requirements and tracked ROI on campaigns.

Education

Savitribai Phule Pune University

Bachelor of Commerce - BCom

Savitribai Phule Pune University

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Headline

Customer Success - Rimigo | Ex-PhonePe

Location

Bengaluru

Work experience

Customer Success Manager at Rimigo, Mar 2025 - Present · 1 yr 7 mos, Greater Bengaluru Area

Associate Manager - Monetisation at PhonePe, Apr 2023 - Mar 2025 · 2 yrs, On-site

Senior Account Manager at PhonePe, Apr 2022 - Feb 2024 · 1 yr 11 mos, Bengaluru, Karnataka, India, Senior Operations Manager - Digital Gigs: - Led a team of 3 Operations Managers to achieve success metrics for clients via primarily digital activation. - Drove the strategy for sales/activation for clients enabling them to achieve their sales/marketing/operational goals. - Helped achieve business goals for PhonePe internally via Gigindia's digital network through various methods such as data scraping campaigns, tele-activation, audit, etc. - Managed transition of all projects from Gigindia to PhonePe.

Account Manager at GigIndia, Apr 2021 - Mar 2022 · 1 yr, Pune, - Set up, Managed and owned a portfolio of campaigns/projects that generated Rs. 2Cr monthly recurring revenue. - Led monthly scale-up and scale-down of project-wise operations as per client expectations for 10+ accounts primarily for large fintech and e-commerce companies. - Onboarded and maintained relation with partners/vendors for driving results over and above the existing workforce. - Maintained constant communication regarding execution timelines, issues, delays and plan of action with the client. - Analysed campaign performance regularly to reiterate processes and communicate feedback and suggestions to clients. - Managed and optimised the PnL for all assigned projects with a gross margin improvement of 60%+ over a year.

Operations Manager - Digital at GigIndia, Mar 2019 - Mar 2021 · 2 yrs 1 mo, Pune Area, India, - Managed digital campaigns end-to-end.

Key Account Manager at eWards, Dec 2017 - Dec 2018 · 1 yr 1 mo, Pune, Maharashtra, India, - Acquired new clients for the Company in Pune. - Launched operations in Aurangabad and was instrumental in building relationships and acquiring 11 new clients for the Company. - Serviced clients in other cities such as Nagpur, Hyderabad, Raipur, etc. - Streamlined processes for the acquired client to optimise usage of the software for their operations. - Prepared marketing campaigns by understanding client’s requirements and tracked ROI on campaigns.

Education

Bachelor of Commerce - BCom, Savitribai Phule Pune University

Rohit Ramchandani - Customer Success Manager in Bengaluru | Tal