Work experience
Staff Software Engineer at Zinnia, Jul 2026 - Present · 2 mos, Noida
Engineering Lead at Zinnia, Nov 2024 - Jul 2026 · 1 yr 9 mos, Gurugram, Optimus — AI-Native Internal Developer Platform Conceived and led adoption of a self-service Internal Developer Platform serving 2,000+ engineers, transforming DevOps into an AI-augmented platform capability. • Built agentic orchestration layer using LangGraph, LiteLLM, and vector databases • Enabled Slack/UI/CLI-based provisioning and remediation workflows • Reduced MTTR from 48 hours to ~1 hour • Eliminated ~80% manual DevOps toil through AI-assisted automation and governance Platform & DevOps Transformation Built and led the DevOps function (10 engineers) supporting 300+ microservices across Kubernetes, ECS, and on-prem systems. Scaled foundational DevOps capabilities into a broader Platform organization under new leadership. • Established operational ownership models, CI/CD standards, and scalable infrastructure patterns • Led zero-downtime production upgrades and intelligent auto-scaling across 45+ services • Standardized GitHub Actions pipelines across 100+ services, reducing deployment time by 70% • Built and operated environments hosting 30+ microservices, along with Kafka, OpenSearch, and PostgreSQL clusters Enterprise-Scale Message Processing Platform Led migration from Informatica to a cloud-native distributed processing framework. • Architected event-driven ETL platform using AWS Batch, Glue, Kafka, and PySpark • Processed 50M+ messages per hour across 24+ high-throughput services • Eliminated vendor lock-in, delivering $130,000 in annual recurring savings • Designed horizontally scalable, fault-tolerant processing aligned with enterprise reliability standards
Engineering Lead at Qoala, Nov 2021 - Nov 2024 · 3 yrs 1 mo, Gurugram, Haryana, India, Led platform, distributed systems, and product initiatives across four Southeast Asian markets, driving reliability, developer productivity, and financial system standardization. • Architected a multi-country Unified Finance System across Indonesia, Thailand, Malaysia, and Vietnam, reducing processing time by 40% and improving financial data accuracy by 30% • Designed a standardized event-driven architecture with a custom rule engine to support complex commission models and tax logic across regions • Eliminated 98% of finance-related production bugs within 6 months by introducing validation pipelines and reliability engineering practices • Built a centralized AI-OCR platform processing 100k+ documents/week (97% handwritten accuracy), reducing manual verification by 70% • Architected a RAG-based knowledge system for Operations and Customer Support, significantly reducing ticket resolution time • Developed an Infrastructure-as-Code “Automated Staging Factory,” improving release predictability and accelerating feature delivery across engineering squads • Led end-to-end Engineering & DevOps for Yoi Insurance (ADB subsidiary) B2C launch, delivering 99.9% Day-1 reliability • Optimized high-volume reporting systems handling 30M+ records, reducing API latency from minutes to seconds
Senior Software Engineer at Qin1, Feb 2021 - Nov 2021 · 10 mos, Gurugram, Haryana, India, Contributed to backend platform evolution and led small-team initiatives in a fast-scaling EdTech environment. • Led a team of 3–4 engineers, introduced code review standards, and built internal engineering metrics dashboards • Architected communication microservices integrating Kafka, Celery, and Django to support scalable real-time learning workflows • Built an AI-powered tutor using WebSockets and AWS Transcribe to enhance student engagement • Integrated third-party video infrastructure to strengthen in-house learning systems • Optimized high-traffic APIs, reducing latency to milliseconds
Software Engineer at Qin1, Sep 2020 - Feb 2021 · 6 mos, Noida, Uttar Pradesh, India, • Optimized performance-critical APIs through indexing, query tuning, and caching, reducing response times to ~100ms • Improved system observability and reliability in a production environment
Software Engineer at Oceana Travels Pvt Ltd - India, Sep 2017 - Jul 2020 · 2 yrs 11 mos, Noida, Uttar Pradesh, Early-career backend engineer contributing to product and platform initiatives in the travel domain. • Led development of DealScanner.in, centralising premium travel deal aggregation and impacting 10k+ agents • Built backend systems for TravelMarketing.in in collaboration with executive leadership • Designed scalable APIs and backend services supporting high-traffic production workloads
Profile highlights
What I'm currently working on: At Zinnia, I am scaling our AI-native Internal Developer Platform, Optimus, to further streamline our 300+ microservices. My focus is on reducing developer toil and accelerating deployment cycles for our 2,000-strong engineering team.
The last shipped feature I'm proudest of…: I am most proud of architecting Optimus, an AI-native platform that slashed MTTR from 48 hours to one hour for our 300+ microservices. By automating 80% of manual toil, it fundamentally transformed how our 2,000 engineers ship code.
I'm the person in every team who…: I am the one who builds the infrastructure to turn 48-hour bottlenecks into one-hour solutions.
