Work experience
Director at Operative, Jan 2023 - Present · 3 yrs 10 mos, Bangalore Urban, Driving AI-led engineering transformation — building a Knowledge-Graph + RAG platform across the full SDLC cycle and system that transforms how we handle production issues, while directing engineering managers, leading zero-downtime customer go-lives, and running an OKR-driven delivery framework.
Associate Director at Operative, Nov 2021 - Jan 2023 · 1 yr 3 mos, Bangalore Urban, Drove architectural and quality improvements across the platform — designing a Kafka stream-based event-driven design pipeline for scalability, redefining the workspace UX to deliver a measurably improved end-user experience and significant improvement in customer satisfaction, and strengthening defect detection through data-driven testing and automation. Built and scaled the engineering team in parallel — hiring, training, and mentoring across development and QA, spanning contractors, laterals, and freshers through various project phases.
Sr.Software Development Manager at Operative, Mar 2020 - Nov 2021 · 1 yr 9 mos, Bengaluru, Improved engineering tooling and delivery efficiency — designing a plug-and-play Java migration framework with built-in traceability, re-run, and auditing capabilities, and implementing a CI pipeline that eliminated manual tasks post-branch cut — while organising an org-wide hackathon that closed 80% of the deployment automation and tooling backlog, driving measurable operational efficiency and a culture of innovation.
Principal Software Engineer at Operative, Oct 2016 - Mar 2026 · 9 y 5 mo, Bengaluru
Sr.Product Analyst at MetricStream, Oct 2014 - Sep 2016 · 2 yrs, Bengaluru Area, India, - Enhanced the data modeler tool by optimizing entity relationships, achieving a remarkable reduction in the need for custom code. This enhancement significantly accelerated the processes of upgrades and new implementations. - Transformed the entire workflow designer into a low-code platform, broadening its application scope to accommodate diverse use cases. The introduction of intuitive out of the box functionalities led to larger adoption among the solution implementation teams.
Senior Member Of Technical Staff at MetricStream, Oct 2012 - Sep 2014 · 2 yrs, Bangalore, - Developed and optimized core components to enhance system scalability, performance, and ease of upgrades. Key contributions included a scalable metadata comparison algorithm, a redesigned Data Upload feature with batch processing, and optimized SQL queries. - Designed frameworks for workflow, configuration, and extension modules to streamline upgrades and facilitate seamless delivery. - Created the change history and bulk reassignment modules, documenting technical details and coordinating with stakeholders to align requirements.
Sr.Software Engineer at Huawei Technologies India Pvt Ltd, Jul 2011 - Oct 2012 · 1 yr 4 mos, Bangalore, - Redesigned the KPI PL/SQL module, improving performance, scalability, and maintainability while significantly reducing code size. - Designed multi-threaded frameworks for the Data Generation Tool, supporting various formats (Excel, CSV, PDF) to boost performance and usability. - Improved performance of ETL tools - Actively participated in review processes, including code reviews and Function Analysis Document (FAD) evaluations.
Sr.Project Engineer at WIPRO TECHNOLOGIES, Mar 2010 - Jul 2011 · 1 yr 5 mos, Greater Chennai Area, Contributed to Mastercard's SAFE (System to Avoid Fraud Effectively) — a global fraud transaction reporting platform. Led PCI compliance hardening (CSRF tokens, SQL injection prevention, XSS mitigation) and Java migration of high-volume batch transaction processing.
Analyst Programmer at Sirahu Technologies, May 2007 - Feb 2010 · 2 yrs 10 mos, Greater Chennai Area, Founding engineering team member. Delivered full-stack Java development across three SaaS products — Apptivo (enterprise ERP/CRM with Authorize.net, USPS, UPS integrations), an e-commerce platform, and a CMS for a US auto shows network.
