Headline

Director of Product, LimeChat | Agentic & Conversational AI | XLRI | BITS Pilani

About

Product leader building agentic and conversational AI — chat and voice — for enterprise. I currently lead product at LimeChat, where I built the enterprise vertical from the ground up and ship the AI capabilities that make large, complex deployments actually work in production. ~13 years in product, the last several as a leader, with 0-to-1 and scaling work across AI, fintech, and SME SaaS. I started as a software engineer, and that foundation still shapes how I work: I go deep with AI/ML teams on the hard parts — RAG quality, latency, multilingual NLP, multi-agent orchestration, evaluation — not just the roadmap. I care most about hard product problems where the technology is still being figured out, and about turning fast-moving model capability into products enterprises can trust.

Location

Bengaluru

AI stack

aistudio

claude code

claude

codex

langfuse

mcp

Work experience

Director Product at Kiwi, Oct 2026 - Present · 1 mo, HSR

Director of Product Management at LimeChat, Aug 2025 - Sep 2026 · 1 y 1 mo, On-site, Lead product for LimeChat's AI platform — building agentic AI products across chat and voice that hold up at enterprise grade: reliable, accurate, multilingual, and low-latency in production. Shipped an industry-first capability where voice and chat AI agents run simultaneously on shared context. Drive the platform's core AI: RAG quality (hybrid search + reranking), latency optimization, multilingual NLP across 25 Indian languages including Hinglish, and a drag-and-drop multi-agent builder. Built a new line of business from zero into the company's fastest-growing — owning product direction.

Associate Director of Product at LimeChat, Jul 2023 - Jul 2025 · 2 yrs 1 mo, Hybrid, Built and led product across LimeChat's AI agent platform — conversational AI, an AI-copilot helpdesk, and the multi-agent builder — managing a team of PMs. Took AI products 0-to-1 and shaped the roadmap directly from production learnings. Established the quality, evaluation, and onboarding systems that made the platform deployable at scale, including an automated QA system and an AI audit product built from scratch.

Associate Director of Product at CredAble, Apr 2021 - Jun 2023 · 2 yrs 3 mos, Built Upscale, a new SME platform (invoicing, receivables, embedded lending) from zero, leading a team of PMs and engineers. Grew it into one of CredAble's largest revenue lines; later white-labeled as SaaS for banks and NBFCs. Automated the loan journey end-to-end and integrated a network of bank/NBFC lending partners.

Senior Product Manager (APAC) at BIZGO, Jan 2020 - Mar 2021 · 1 yr 3 mos, Greater Bengaluru Area, Launched SME invoicing and credit apps (BizgoJi, EasyKhata) for the APAC market, including embedded credit through lending partnerships; ran research, prototyping, and launch.

Product Manager at FloBiz, Jul 2019 - Jan 2020 · 7 mos, Bengaluru, Karnataka, India, Shipped mobile invoicing features for SMEs; led user research, prototyping, and sprint execution as the product grew its user base.

Product Manager at BridgeLabz, Aug 2017 - Jun 2019 · 1 yr 11 mos, Mumbai Area, India, Launched CodingCafe, an EdTech assessment platform for fresh graduates; grew it into a significant revenue line over two years.

Education

Master of Business Administration (M.B.A.), Marketing, XLRI Jamshedpur

Bachelor’s Degree, Mechanical Engineering, Birla Institute of Technology and Science, Pilani

Profile highlights

The best product I’ve worked on…: A no code multi-agent platform for building agents on chat and voice with the best AI search in the industry.

what i've built with AI: 1. Agent Studio 2. AI QA 3. AI Search 4. AI Audits

I'm the person in every team who…: I’m the person in every team who handles the hardest problems - business or technical

What's hard for others but easy for me…: Building AI systems that are the best in the industry - Outcomes, metrics, reliability, scale and safety.

My hot take about working with AI is…: Don’t use AI as the solution to every problem. Use AI only for reasoning, context understanding but not execution.

My biggest achievement in college was…: Won 2nd prize in an Analytics competition. Was a part of academic and alumni committees.

My proudest non-work achievement: Vibe coded multiple apps - 1. Learn to play the piano 2. Download manager - a chrome extension and a desktop app 3. LLM wiki 4. AI QA

The last shipped feature I'm proudest of…: The most powerful AI Search system in India.

The role I'd take a 20% pay cut for: Any role that involves working personally with Elon, Dario, Andrej, Jensen

The hardest problem I've personally solved...: Turned around a stagnant, price-pressured business by innovating in AI —doubling pricing while quadrupling revenue.

Public links

github: https://github.com/wowanirudh-boop