Business Operations Analyst @ NTT DATA | Performance Analysis, Finance Domain

Remote

Hybrid


Bangalore Urban, Karnataka, India

Business Analyst Program
Excelr

MBA (Business analyst)
Institute of Management and Technology
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Currently serving as a Business Operations Analyst at NTT DATA, contributing to project setups, billing processes in SAP, and managing a substantial portfolio of accounts. Responsibilities include analyzing service contracts, ensuring accurate customer billing, and collaborating with revenue and legal teams to resolve discrepancies. MBA in Business Analytics at IMT Ghaziabad to deepen expertise in performance analysis and the finance domain. Committed to delivering precise and efficient operational support while fostering professional growth and organizational success.
Bengaluru
Business Operations Analyst at NTT DATA, Jan 2022 - Present · 4 yrs 10 mos, Remote, Responsible for project setups & billing in SAP and handling end to end services including group of accounts ($100 - $200m portfolio). Analysing Statement of work, MSA, service contracts billing method and calculation of TCV and setting up of billing schedule, resource etc. In case of any discrepancy, we need approval from different teams for different scenarios like revenue team, legal team. Responsible for Time/Expense verification activity on weekly basis. Ensure timely and accurate customer billing including ARC/RRC file preparation. To ensure that there is no invoice that is kept on HOLD without proper reasoning. To ensure updating all the trackers those are required to be maintained i.e., WIP & Billing PO tracker. Provide required information to support both internal and external auditors. Worked on transition part and in testing environment and gave training to team members for this new software. Supporting and guiding Delivery, Finance & Billing team on monthly calls for the process queries and updates. Provide required information to support both internal and external auditors. Worked with CMS Excellence team to provide feedback, identifying training needs and perform root cause analysis for issues.
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Business Analyst Program, Excelr
MBA (Business analyst), Institute of Management and Technology
github: https://github.com/BRPavan6