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Pavan Br

Business Operations Analyst @ NTT DATA | Performance Analysis, Finance Domain

Bengaluru

6+ years of work experience

NTT DATA
Jan 20224 yrs 10 mosPresent

Remote

Responsible for project setups & billing in SAP and handling end to end services including group of accounts ($100 - $200m portfolio). Analysing Statement of work, MSA, service contracts billing method and calculation of TCV and setting up of billing schedule, resource etc. In case of any discrepancy, we need approval from different teams for different scenarios like revenue team, legal team. Responsible for Time/Expense verification activity on weekly basis. Ensure timely and accurate customer billing including ARC/RRC file preparation. To ensure that there is no invoice that is kept on HOLD without proper reasoning. To ensure updating all the trackers those are required to be maintained i.e., WIP & Billing PO tracker. Provide required information to support both internal and external auditors. Worked on transition part and in testing environment and gave training to team members for this new software. Supporting and guiding Delivery, Finance & Billing team on monthly calls for the process queries and updates. Provide required information to support both internal and external auditors. Worked with CMS Excellence team to provide feedback, identifying training needs and perform root cause analysis for issues.
ExcelR
Nov 20243 mosJan 2025

Hybrid

PowerSchool
Aug 20214 mosNov 2021

Enforced weekly Time & Expense controls, achieving 100% compliance and eliminating discrepancies across all delivery and resource groups. Guided process transitions, performed system testing, and trained new hires, enhancing competency across AR, billing, and project setup. Resolved 95% of client inquiries by investigating invoice and contract discrepancies, enhancing billing accuracy and driving higher customer satisfaction.
Job Lounge private limited
Nov 202010 mosAug 2021

Bangalore Urban, Karnataka, India

- Responsible for day to day business activity, daily operations sales, and marketing - Successfully built a highly cost-effective team enabling the full potential for sales and marketing - Set Strategic vision and mission as a member of a board of directors
Apr 20191 yrMar 2020

Direct and Indirect taxes. Conducted Audits for various entities Fixed assets verification Continuous/Interim Audit Vouching Individual Taxation GST (1, 2A, 3B) TDS Reconciliation. Performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure accuracy of financial information.

Education

Excelr

Business Analyst Program

Excelr

20242024
Institute of Management and Technology

MBA (Business analyst)

Institute of Management and Technology

20222 yrs2024

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Headline

Business Operations Analyst @ NTT DATA | Performance Analysis, Finance Domain

About

Currently serving as a Business Operations Analyst at NTT DATA, contributing to project setups, billing processes in SAP, and managing a substantial portfolio of accounts. Responsibilities include analyzing service contracts, ensuring accurate customer billing, and collaborating with revenue and legal teams to resolve discrepancies. MBA in Business Analytics at IMT Ghaziabad to deepen expertise in performance analysis and the finance domain. Committed to delivering precise and efficient operational support while fostering professional growth and organizational success.

Location

Bengaluru

Work experience

Business Operations Analyst at NTT DATA, Jan 2022 - Present · 4 yrs 10 mos, Remote, Responsible for project setups & billing in SAP and handling end to end services including group of accounts ($100 - $200m portfolio). Analysing Statement of work, MSA, service contracts billing method and calculation of TCV and setting up of billing schedule, resource etc. In case of any discrepancy, we need approval from different teams for different scenarios like revenue team, legal team. Responsible for Time/Expense verification activity on weekly basis. Ensure timely and accurate customer billing including ARC/RRC file preparation. To ensure that there is no invoice that is kept on HOLD without proper reasoning. To ensure updating all the trackers those are required to be maintained i.e., WIP & Billing PO tracker. Provide required information to support both internal and external auditors. Worked on transition part and in testing environment and gave training to team members for this new software. Supporting and guiding Delivery, Finance & Billing team on monthly calls for the process queries and updates. Provide required information to support both internal and external auditors. Worked with CMS Excellence team to provide feedback, identifying training needs and perform root cause analysis for issues.

Business Analyst at ExcelR, Nov 2024 - Jan 2025 · 3 mos, Hybrid

Collections Associate at PowerSchool, Aug 2021 - Nov 2021 · 4 mos, Enforced weekly Time & Expense controls, achieving 100% compliance and eliminating discrepancies across all delivery and resource groups. Guided process transitions, performed system testing, and trained new hires, enhancing competency across AR, billing, and project setup. Resolved 95% of client inquiries by investigating invoice and contract discrepancies, enhancing billing accuracy and driving higher customer satisfaction.

Director at Job Lounge private limited, Nov 2020 - Aug 2021 · 10 mos, Bangalore Urban, Karnataka, India, - Responsible for day to day business activity, daily operations sales, and marketing - Successfully built a highly cost-effective team enabling the full potential for sales and marketing - Set Strategic vision and mission as a member of a board of directors

Staff Accountant at MSSV & Co, Apr 2019 - Mar 2020 · 1 yr, Direct and Indirect taxes. Conducted Audits for various entities Fixed assets verification Continuous/Interim Audit Vouching Individual Taxation GST (1, 2A, 3B) TDS Reconciliation. Performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure accuracy of financial information.

Education

Business Analyst Program, Excelr

MBA (Business analyst), Institute of Management and Technology

Public links

github: https://github.com/BRPavan6