Headline

SaaS Delivery & Agile Execution | BA+QA | HealthTech | MBA Finance | Driving Cross-Functional Teams from Requirements to Release

About

I bridge the gap between business goals and technical delivery — translating complex requirements into shipped products, keeping cross-functional teams aligned, and ensuring every release lands with quality. With 4+ years of experience across SaaS platforms as a Business Analyst and Quality Analyst, I've owned the full delivery lifecycle: requirement gathering, functional documentation, sprint ceremonies, UAT coordination, defect tracking, and stakeholder management — all in fast-paced Agile environments. What I bring to the table: End-to-end SaaS delivery ownership across Agile sprints (Jira, Confluence, Zephyr) SQL-driven data validation and backend analysis (SSMS) UAT & SIT coordination with internal and external stakeholders Cross-domain experience: HealthTech (Carelon/Elevance Health) + B2B SaaS AI-augmented workflows — certified in Generative AI Foundations (UpGrad × Microsoft) McKinsey Forward Program — Agile Leadership & Digital Problem Solving MBA Finance @ Jain University (CGPA 9.11) I'm actively targeting Technical Program Manager and Product Manager roles at high-growth SaaS and FinTech companies where I can own delivery, lead cross-functional teams, and grow into strategic product leadership. 📍 Hyderabad, India | Open to Remote & Hybrid opportunities

Location

Greater Hyderabad Area

AI stack

claude code

ChatGPT

Figma Make

Work experience

Business Analyst & Quality Analyst | SaaS Platform Delivery | Agile | SQL at Lodestone Solutions Pty Ltd, May 2024 - Present · 2 yrs 7 mos, Telangana, India, Business Analyst & Quality Analyst | SaaS Platform Delivery | Agile | SQL Led end-to-end Manual and UAT testing for healthcare claims processing systems, ensuring functional accuracy and business compliance. Created and executed SQL queries to validate backend data, reconcile claim transactions, and identify root causes of defects. Designed and maintained test cases, test plans, and regression suites, improving overall test coverage and release reliability. Managed defect lifecycle using Jira, from identification to closure, ensuring timely resolution with development teams. Coordinated closely with Product, Engineering, and Operations during UAT cycles to ensure smooth production deployments. Automated repetitive validation checks using SQL and structured workflows, reducing manual testing effort and turnaround time. Prepared detailed test reports, UAT sign-off documents, and knowledge base documentation to support audits and team onboarding. Contributed to process improvement initiatives that enhanced claims accuracy, reduced rework, and improved SLA compliance.

Professional development at Career Break, Oct 2023 - Apr 2024 · 7 mos, Hyderabad, Telangana, India, I took a planned career break to focus on personal commitments and growth. During this period, I dedicated time to personal development, volunteer work, and enhancing my skill set. This experience has provided me with a fresh perspective and renewed energy to contribute effectively in my professional endeavors. I'm now excited and fully prepared to re-enter the workforce and apply my skills and experiences to new challenges.

Senior Claims Associate at Carelon Global Solutions India, Nov 2022 - Sep 2023 · 11 mos, Hyderabad, Telangana, India, Managing and supporting multiple Teams in different locations. Acting as Subject Matter Expert and Operation Expert. Client/Onshore Review and Regression Calls

User Acceptance Testing Analyst at Carelon Global Solutions India, Oct 2022 - Sep 2023 · 1 yr, Managed workflow-driven claim cases ensuring compliance with defined SLA timelines. Performed system validation and quality checks for claims processing modules. Coordinated issue escalation and tracked resolution using Jira. Generated operational reports and monitored turnaround time (TAT). Interfaced with U.S.-based QA/product teams to implement claims logic changes and policy updates. Built training modules to accelerate onboarding and improve cross-functional clarity.

Claims Associate at Carelon Global Solutions India, Nov 2020 - Oct 2022 · 2 yrs, Hyderabad, Telangana, India, Adjudication of (US Healthcare) Insurance Claims. Review and Work on Providers and Customer Grievance and Appeals. Creating and resolving Inquiry from Provider. Managing Team as Subject Matter Expert. Interim Auditor and Trainer.

Education

Master of Business Administration - MBA, Finance, General, Jain (Deemed-to-be University)

Bachelor of Commerce - BCom, Business/Commerce, General, Osmania University, Hyderabad