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Ayushi Garg

Technical Program Manager at Zepto | Ex-Expedia Group

Bengaluru

7+ years of work experience

Zepto
Apr 20251 yr 7 mosPresent

Bengaluru

-Leading 0→1 launch of Zepto’s Printing platform, Category revamps, driving end-to-end execution from product scoping and system design (HLD/LLD) to production rollout; implemented SLA frameworks and monitoring to ensure scalable, reliable operations. -Project Planning and roadmap execution of consumer app -Own delivery across two customer-facing engineering teams powering checkout and order tracking platforms, directly influencing conversion, order success rates, and core revenue flows. -Drove strategic initiatives aligned with IPO capitalisation efforts, partnering with Finance and Product leadership to improve technology cost governance and investment transparency. -Established program governance across 5 teams and PMs, introducing structured sprint cadences, risk management, and executive reporting — improving delivery predictability by 30%. -Instituted weekly leadership reviews and cross-functional reporting rhythms, strengthening alignment across Product, Engineering, and Operations for high-impact initiatives.
Expedia Group
Aug 20222 yrs 9 mosApr 2025

Bengaluru

Expedia Group | Aug 2022 – Oct 2023 | Bengaluru (Hybrid) Led end-to-end technical program delivery across high-impact product teams, focusing on architectural alignment, delivery governance, and roadmap execution. Orchestrated Agile ceremonies (daily stand-ups, sprint planning, retros) for cross-functional squads, improving sprint velocity and reducing rollovers by 25%. Collaborated with product managers and engineering leads to define and execute the product roadmap across backend and platform capabilities. Drove clear communication channels across internal engineering, QA, and design teams, and with external partners for aligned deliverables. Managed key aspects of deployment and release cycles, including capacity planning, sprint metrics, and stakeholder reporting. Supported OKR tracking and risk management for programs with direct business impact in the travel booking lifecycle.
Open Financial Technologies
Sep 202110 mosJun 2022

Bengaluru, Karnataka, India

Open Financial Technologies
Jun 20211 yr 3 mosAug 2022

Bengaluru, Karnataka, India

a. Led the end-to-end delivery of a Joint Venture Product for Open and IIFL. b. Individually managed prominent banks like HDFC and Axis Bank as white-label clients. c. Managed internal stakeholders effectively. d. Orchestrated client onboarding via ZWITCH, a no-code platform for embedded finance. e. Crafted the client journey on ZWITCH, from virtual account setup to card issuance.
Sabre Airline Solutions
Jul 20192 yrs 3 mosSep 2021

Bengaluru Area, India

a. Led requirements gathering, scope definition, resource allocation, and scheduled team meetings for a 7-member team. b. Directed daily stand-ups and ensured adherence to Agile methodologies c. Conducted thorough end-to-end testing before client sign-on d. Took on a multi-faceted role: Proposed, designed, created an MVP, developed, and comprehensively tested the idea
Sabre Airline Solutions
Jan 20197 mosJul 2019

Bengaluru Area, India

Ayushi’s AI Stack

claude code
claude code
claude
claude
openai
openai
ChatGPT
ChatGPT

Education

Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai

Master of Business Administration - MBA, Marketing/Marketing Management, General

Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai

20212 yrs2023
The National Institute of Engineering, Mysuru

B.tech, computer science and engineering

The National Institute of Engineering, Mysuru

20154 yrs2019

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Headline

Technical Program Manager at Zepto | Ex-Expedia Group

About

I’m a Technical Program Manager with 7+ years of experience delivering cross-functional programs across high-growth, tech-driven industries like e-commerce and quick-commerce. I specialize in scaling agile practices, driving alignment across engineering, product, and business teams, and ensuring on-time, high-quality delivery. At Zepto, I am leading organisation wide initiatives like Print & Super Saver, helping prepare for IPO-related capitalisation programs, and have established agile governance from scratch. Previously at Expedia, I managed quality assurance programs with deep operational exposure. I thrive in fast-paced environments, love turning ambiguity into clarity, and enjoy building processes that unlock velocity and transparency. Looking to drive large-scale program execution in dynamic product or platform teams across fintech, travel, or e-commerce tech.

Location

Bengaluru

AI stack

claude code

claude

openai

ChatGPT

Work experience

Technical Program Manager 2 at Zepto, Apr 2025 - Present · 1 yr 7 mos, Bengaluru, -Leading 0→1 launch of Zepto’s Printing platform, Category revamps, driving end-to-end execution from product scoping and system design (HLD/LLD) to production rollout; implemented SLA frameworks and monitoring to ensure scalable, reliable operations. -Project Planning and roadmap execution of consumer app -Own delivery across two customer-facing engineering teams powering checkout and order tracking platforms, directly influencing conversion, order success rates, and core revenue flows. -Drove strategic initiatives aligned with IPO capitalisation efforts, partnering with Finance and Product leadership to improve technology cost governance and investment transparency. -Established program governance across 5 teams and PMs, introducing structured sprint cadences, risk management, and executive reporting — improving delivery predictability by 30%. -Instituted weekly leadership reviews and cross-functional reporting rhythms, strengthening alignment across Product, Engineering, and Operations for high-impact initiatives.

Technical Program Manager 2 at Expedia Group, Aug 2022 - Apr 2025 · 2 yrs 9 mos, Bengaluru, Expedia Group | Aug 2022 – Oct 2023 | Bengaluru (Hybrid) Led end-to-end technical program delivery across high-impact product teams, focusing on architectural alignment, delivery governance, and roadmap execution. Orchestrated Agile ceremonies (daily stand-ups, sprint planning, retros) for cross-functional squads, improving sprint velocity and reducing rollovers by 25%. Collaborated with product managers and engineering leads to define and execute the product roadmap across backend and platform capabilities. Drove clear communication channels across internal engineering, QA, and design teams, and with external partners for aligned deliverables. Managed key aspects of deployment and release cycles, including capacity planning, sprint metrics, and stakeholder reporting. Supported OKR tracking and risk management for programs with direct business impact in the travel booking lifecycle.

Associate Technical Program Manager at Open Financial Technologies, Sep 2021 - Jun 2022 · 10 mos, Bengaluru, Karnataka, India

Technical Program Manager at Open Financial Technologies, Jun 2021 - Aug 2022 · 1 yr 3 mos, Bengaluru, Karnataka, India, a. Led the end-to-end delivery of a Joint Venture Product for Open and IIFL. b. Individually managed prominent banks like HDFC and Axis Bank as white-label clients. c. Managed internal stakeholders effectively. d. Orchestrated client onboarding via ZWITCH, a no-code platform for embedded finance. e. Crafted the client journey on ZWITCH, from virtual account setup to card issuance.

Associate Business Analyst at Sabre Airline Solutions, Jul 2019 - Sep 2021 · 2 yrs 3 mos, Bengaluru Area, India, a. Led requirements gathering, scope definition, resource allocation, and scheduled team meetings for a 7-member team. b. Directed daily stand-ups and ensured adherence to Agile methodologies c. Conducted thorough end-to-end testing before client sign-on d. Took on a multi-faceted role: Proposed, designed, created an MVP, developed, and comprehensively tested the idea

Associate Intern Analyst at Sabre Airline Solutions, Jan 2019 - Jul 2019 · 7 mos, Bengaluru Area, India

Education

Master of Business Administration - MBA, Marketing/Marketing Management, General, Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai

B.tech, computer science and engineering, The National Institute of Engineering, Mysuru