---
title: "Ayushi Yadav - Front Line Manager in Noida | Tal"
description: "Meet Ayushi Yadav, Front Line Manager - Operations at Genpact based in Noida."
image: "https://tal.club/meet/ayushi-10/share-image"
---

# Ayushi Yadav on Tal

## Headline

Front Line Manager \- Operations at Genpact

## Location

Noida

## Work experience

Front Line Manager at GENPACT, Jul 2023 \- Present · 3 yrs, Gurugram, Haryana, India, Working as a Front Line Manager with expertise in team leadership, performance management, and focused on driving operational excellence, improving team performance through coaching and training, and optimizing processes to exceed service level targets\. Passionate about fostering a collaborative environment that empowers new generation to deliver top\-tier outcomes\.

Scheduler l Real Time Analyst at GENPACT, Jul 2021 \- Jun 2023 · 2 yrs, Hyderabad, Telangana, India, Great with workforce optimization, intraday forecasting, and real\-time performance monitoring to ensure that service levels are consistently met\. With a strong focus on KPIs such as Service Level \(SL\), Average Speed of Answer \(ASA\), and Adherence to Schedule \(ATS\) using WFM tools like Verint, Speakeasy, PLX dashboards and Google Sheets\.

Quality Analyst at GENPACT, Feb 2020 \- Jun 2021 · 1 yr 5 mos, Hyderabad, Telangana, India, Expert in auditing and reporting, root cause analysis \(RCA\), and performance improvement plans to drive operational excellence and service quality\. With a strong foundation in quality management systems, Six Sigma, data mining, and process optimization\.

## Education

Master's degree, Biotechnology, Hemvati Nandan Bahuguna Garhwal University \(HNBGU\)

[View the original profile](https://tal.club/meet/ayushi-10)

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