Headline

-Ayush Tiwari

About

."With a solid foundation in biotechnology from RKDF University and certifications in Project Management and Digital Marketing from Lernx, my career has taken an interdisciplinary path, shaping me into a professional adept in managing both human resources and health and fitness facilities. At Workout Factory, my passion for health transformation culminated in a managerial role where I led by example, advocating for wellness and embodying the positive changes that come with a disciplined lifestyle. My journey in the fitness industry equipped me with a unique blend of skills, including resilience under pressure, industry-specific knowledge, and strong organizational abilities. These competencies were further honed during my brief tenure as a Human Resources Manager at Lernx, where I embraced the challenge of fostering a culture of continuous learning and improvement, laying the groundwork for a career that intersects healthcare, fitness, and employee development. Currently, I am leveraging my skills as a Customer Service Associate in the Operations Department at Futwork, a business process outsourcing company. I am actively involved in managing the Bharatpe Speaker Service project, where I contribute to enhancing customer experience and operational efficiency."

Location

Itarsi

Work experience

Native Language AI Trainer {Hindi} at Outlier, May 2024 - Present · 2 yrs 1 mo, San Francisco, California, United States, Teach AI systems how to think, interact, and be genuinely useful on various writing in Hindi projects to train generative AI models. Based on a given topic, write a short story about that topic. Assess whether a piece of text produced by an AI model is factually accurate or not. also in text conversations with our AI models. Provide feedback on AI language usage and accuracy.

Management Trainee - US Payroll support at LanceSoft, Inc., May 2025 - Jul 2025 · 3 mos, Herndon, Virginia, United States, As a Payroll Specialist, I am responsible for managing end-to-end payroll processes while ensuring compliance with federal, state, and local regulations. My role involves working closely with HR and Finance teams to deliver timely and accurate payroll services and provide support to employees across departments. Key Responsibilities: Process and review payroll for all employees, including calculation of bonuses, commissions, and deductions in accordance with company policies. Maintain and update employee payroll records including tax withholdings, benefits elections, and garnishments. Ensure full compliance with payroll laws and tax regulations; prepare and submit payroll tax filings on a quarterly and annual basis. Generate and distribute payroll reports to management; assist in preparation of year-end W-2 forms and tax documents. Respond to employee inquiries related to payroll, resolving discrepancies and providing guidance during onboarding. Utilize payroll software such as [e.g., ADP, Paychex, Workday] and Microsoft Excel to manage payroll workflows efficiently. Conduct routine audits to ensure accuracy and data integrity in payroll records. Assist with internal audits, special projects, and process improvements to enhance payroll operations.

Customer Service Specialist at Operations at Futwork, Apr 2024 - Feb 2025 · 11 mos, Mumbai, Maharashtra, India, customer support agent at Futwork includes: Handling inbound calls, Assisting customers with the Bharatpe app, Responding to leads, Keeping up with product knowledge, and Working in line with company ethics and morals. also responsible for updating company policies on self-service portals used by customers to solve their issues and provides technical assistance and ensures customer satisfaction.

Gym Trainer at Workout Factory, Jan 2023 - Oct 2023 · 10 mos, Itarsi, Madhya Pradesh, India

Human Resources Manager at Lernx, Oct 2022 - Jan 2023 · 4 mos, Rajasthan, India, As a Human Resources Manager intern i can provide valuable support in carrying out the day-to-day HR activities of an organization. And maintain the accuracy of employee files, organize and screen CVs and resumes, manage job ads on linked in and assist in the implementation of company policies.

Education

Certification in Project Management, Project Management, lernX

certification in digital marketing, Digital Marketing, lernX