Headline

Creating unforgettable luxury experiences with hospitality management expertise. Club Concierge®.

About

As a Lifestyle Manager at Club Concierge, responsible for designing and managing tailored luxury itineraries for groups, including securing priority reservations, organizing travel logistics, and providing live client support. Adept at hospitality management and luxury goods sales, with experience preparing detailed itinerary proposals and building strong relationships with high-demand venues. Committed to delivering seamless, personalized travel experiences, leveraging operational efficiency and attention to detail to exceed client expectations.

Location

India

AI stack

claude code

claude

kimi

ChatGPT

Framer AI

Kimi Code

Work experience

Lifestyle Manager at Club Concierge, Jul 2025 - Present · 1 yr 3 mos, Bengaluru, Design and execute end-to-end luxury itineraries for [3–10] guests per booking, covering hotels, dining, nightlife, transfers and experiences. Secure priority reservations at high-demand venues in peak season through direct venue relationships and advance booking pipelines. Manage live client support during travel — reservation changes, weather contingencies, emergency requests — across time zones. Prepare client-facing itinerary proposals with verified venue hours, contacts, booking lead times and indicative budgets. Handle [X] client accounts / [X] trips per month with [X]% repeat or referral rate

Sales Manager at Carrer sightseeing, Sep 2023 - Present · 3 yrs 1 mo, Ontario, Canada, • Managed sales operations at Carrer Sightseeing, ensuring timely achievement of targets. • Focused on delivering exceptional customer experiences during sightseeing tours. • Collaborated with team members to enhance service quality and customer satisfaction.

Front Desk Staff at JW Marriott, Apr 2024 - Sep 2025 · 1 yr 6 mos, Ontario, Canada, Delivered concierge and guest services to international and VIP guests in a [X]-key luxury property under Marriott Luxury brand standards. Coordinated restaurant reservations, city experiences, transport and special occasion requests. Resolved guest escalations at the desk, maintaining [GSS / guest satisfaction] scores of [X]. Trained in Marriott service standards, [Opera PMS / GXP], and luxury guest etiquette.

Education

Hospitality and tourism, Hospitality Administration/Management, Fanshawe College

Hospitality management, Toursim, Baba saheb ambedkar university ahemedabad