---
title: "Ayush Kumar Baluni - Domain Expert in Ghaziabad | Tal"
description: "Meet Ayush Kumar Baluni, Scholar Trainee | MBA - Marketing based in Ghaziabad."
image: "https://tal.club/meet/ayush-kumar-baluni/share-image"
---

# Ayush Kumar Baluni on Tal

## Headline

Scholar Trainee \| MBA \- Marketing

## About

Working in IT field for more than 3\.5 year and looking for transitioning in Product management\.

## Location

Ghaziabad

## Work experience

Domain Expert at Wipro, Apr 2022 \- Present · 4 yrs 1 mo, Pune, Maharashtra, India, \- Supported change communications and operational transformation initiatives for a US\-based global client, ensuring smooth adoption of process and technology changes\. \- Executed internal and client\-facing communications to inform stakeholders about incidents, process updates, and business impact, aligned with defined communication strategies\. \- Collaborated with cross\-functional and global stakeholders to manage expectations, drive issue resolution, and maintain service continuity\. \- Developed communication assets including knowledge base articles, training documentation, SOPs, and presentations to support new workflows and ways of working\. \- Leveraged ServiceNow \(ITSM\) to manage incidents, track change\-related communications, and ensure SLA compliance with zero breaches\. \- Conducted daily stakeholder interactions with end users and client teams, providing clear messaging, troubleshooting guidance, and routing communication to relevant teams\. \- Contributed to continuous improvement initiatives by identifying communication gaps, enhancing documentation quality, and supporting team enablement through structured KT sessions\.

Sales And Marketing Intern at Seva Satkar Foundation, Jun 2024 \- Aug 2024 · 3 mos, Pune, Maharashtra, India, • Secured funding for the foundation through targeted fundraising efforts\. • Collected and organized contact information for 100\+ companies, including HR email addresses and phone numbers, to support future outreach initiatives\. • Conducted community outreach by visiting various areas to gather insights on local issues and concerns faced by residents\. • Gain knowledge of B2C model of Non\-profit organisation\.

## Education

Master of Business Administration \- MBA, Marketing, MIT World Peace University

Bachelor of Computer Application, CHANDIGARH UNIVERSITY

[View the original profile](https://tal.club/meet/ayush-kumar-baluni)

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