Headline

Open to work as customer support ,sales executive, operation executive

Location

Hardoi

Work experience

Telesales Executive at Star Health and Allied Insurance Co. Ltd, Jan 2025 - May 2025 · 5 mos, Lucknow, Uttar Pradesh, India, Identifying potential customers through various methods like cold calling and using provided leads, then qualifying them to determine the best sales approach. Clearly explaining the features and benefits of products or services to potential clients, tailoring the presentation to their needs. Effectively handling customer objections, using persuasive techniques, and closing sales to achieve individual and team targets. Building and maintaining positive relationships with customers, ensuring their satisfaction, and encouraging repeat business. Keeping up-to-date with product knowledge, market trends, and sales techniques to effectively perform my role.

Restaurant Manager at Tea Castle Cafe, Feb 2023 - Dec 2023 · 11 mos, Aliganj, Uttar Pradesh, India, Responsible for the overall operation and success of a restaurant, including staff management, customer service, financial performance, and maintaining quality and safety standards. Recruitment and Training: Hiring, onboarding, and training new staff members. Scheduling: Creating and managing staff work schedules to optimize staffing levels. Performance Management: Providing feedback, conducting performance evaluations, and addressing employee issues. Motivation and Team Building: Fostering a positive work environment and motivating staff to deliver excellent service. Greeting Guests: Ensuring a welcoming atmosphere and interacting with customers. Handling Complaints: Addressing customer concerns and resolving issues to maintain satisfaction. Maintaining Service Standards: Ensuring high-quality service and a positive dining experience. Budgeting: Setting and managing the restaurant's budget. Profitability: Analyzing sales data, managing costs, and implementing strategies to increase revenue and profitability. Inventory Control: Managing inventory levels, ordering supplies, and minimizing waste. Financial Reporting: Preparing reports on sales, costs, and other financial metrics.

Education

Bachelor of Arts - BA, English Language and Literature/Letters, University of lucknow

O level, Computer/Information Technology Administration and Management, NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)