Headline

Revenue & Growth Leader | Inside Sales, Sales Operations & Funnel Optimisation | CAC, ROAS & CRM Ownership | 8+ Years across HealthTech, D2C & Pharma | Immediate Joiner, Open to Relocation

About

Scaling revenue. Building teams. Optimizing funnels. I'm a sales operations strategist with 8+ years of hands-on experience turning chaotic lead flows into predictable revenue engines. Over the last 6 years, I've led inside sales functions from the ground up — hiring first reps, designing processes, configuring CRM stacks, and coaching teams to hit aggressive targets. Here's what I do: I own the full revenue funnel. That means I don't just lead teams (though I've built and scaled them from 4 to 15+). I also partner with marketing on lead quality & ROAS optimization, configure the CRM/dialer tech (LeadSquared, Zoho, Exotel, Czentrix), and engineer the processes that turn conversations into closed deals. At Uncover Wellness, I controlled paid-channel ROAS end-to-end, cutting CAC by 20%, lifting conversion by 20%, and unlocking ₹15–20L in net-new monthly revenue. At Pristyn Care (a regulated healthcare play), I delivered 80% acquisition growth and 70% YoY revenue growth without sacrificing compliance or customer experience. I'm drawn to the operational and human side of sales — the part where better systems, smarter processes, and great coaching move the needle faster than big budgets. And I'm excited about AI: right now, I'm applying prompt engineering and AI automation to sales reporting, lead triage, and workflow optimization. Looking for: Senior Sales Operations roles, revenue optimization partnerships, or 0→1 sales function builds. Open to Bengaluru, Delhi NCR, hybrid-remote, or relocation. Immediate availability. Let's talk if you're scaling: Reach out if you're building a high-growth revenue team or tightening your sales funnel.

Location

Greater Bengaluru Area

AI stack

claude

elevenlabs

gemini

lovable

metaai

notebooklm

Work experience

Senior Manager at LAIQA, Feb 2025 - Mar 2026 · 1 yr 2 mos, Gurugram, Haryana, India, Built the inside sales function 0→1 and grew monthly revenue 30× in eight months,delivering 105% of annual target. Defined sales strategy, lead allocation logic, follow-up cadence, qualification criteria and conversion targets from a blank page; hired and ramped the team from 4 to 8 associates. Owned programme retention and recurring revenue — engineered a Day 7/30/60 engagement cadence anchoring upsell and renewal at the 60-day mark, lifting renewal rates from 40% to 75%. Partnered with Marketing on lead quality: introduced source-wise CPQL tracking and a lead-scoring feedback loop, lifting qualified lead share from 30% to 51% and cutting spend on non-converting sources 20%. Configured LeadSquared with lead scoring and routing rules integrated to the dialer stack — pipeline quality up 40%, sales productivity 3×. Built conversion dashboards and revenue forecasting from scratch, giving leadership weekly visibility on pipeline health, rep-level productivity and revenue realisation. Authored the team's SOPs and daily operating rhythm — morning huddles, live call coaching, conversion-hygiene checks, weekly KPI reviews with corrective action plans for every rep tracking below target.

Assistant Manager - Inside Sales & Central Support at UNCOVER Wellness, Mar 2023 - Jan 2025 · 1 yr 11 mos, Gurugram, Haryana, India, Owned ₹5 Cr+ in annual revenue across a 15-member multi-team floor — inbound,outbound and central support — at ₹60,000 average deal value, delivering 127% of annual target. Controlled paid-channel ROAS end-to-end jointly with Marketing: CAC down 20%,conversion up 20%, marketing efficiency up 35%, unlocking ₹15–20L in net-new monthly revenue. Set individual targets, ran weekly pipeline and performance reviews, mentored underperformers on structured action plans, and managed escalations end-to-end —personally closing the highest-resistance cases. Administered and optimised Zoho CRM with Exotel telephony for opportunity tracking and stage hygiene. Tracked lead-to-call, call-to-connect and connect-to-qualified rates daily, using funnel analysis to drive process change and remove ambiguity from revenue forecasting. Sustained 90%+ SLA compliance and lifted NPS 25% by aligning sales, support and operations around shared retention and customer experience metrics. Developed B2B supply partnerships — negotiated commercial terms with property owners and vendors for new clinic sites, and onboarded pharmacy partners as an additional revenue channel.

Team Leader at Pristyn Care, Feb 2022 - Feb 2023 · 1 yr 1 mo, Gurugram, Haryana, India, Advanced from Business Development Manager to Team Leader owing to exceptional performance metrics in under a year. Streamlined marketing expenses, resulting in a 35% enhancement in budget efficiency, decreasing CAC by 20% while ensuring CPL stability. Managed a team of over 15 sales executives, achieving 80% growth in patient acquisition regionally and a 70% revenue increase. Elevated conversion rates by 15% through refined inbound and outbound sales strategies and active monitoring of team performance. Sustained over 90% SLA compliance while ensuring elevated patient satisfaction scores (NPS > 80%) via effective coordination with Supply, City Teams, Medical Directorate, and Central Operations. Mitigated operational inefficiencies, reducing ATS leakage by 30%, and improved city-specific performance tracking for maximized revenue growth.

Business Development Manager at Pristyn Care, Feb 2021 - Feb 2022 · 1 yr 1 mo, Gurugram, Haryana, India

Demand Manager at OYO, Dec 2018 - Jan 2021 · 2 yrs 2 mos, Ranchi, Jharkhand, India, Pioneered market expansion in Jharkhand, successfully onboarding over 150 travel agents and more than 50 corporate clients, enhancing Oyo’s regional market presence by 60%. Managed complete B2B acquisition processes, liaising with travel agencies and corporate admins to incorporate their employee travel bookings, generating ₹1 Cr+ in room revenues and holiday package sales. Facilitated on-ground sales meetings across various cities, achieving a conversion rate exceeding 75% from first interaction to successful onboarding, greatly enhancing partner adoption. Fortified corporate relationships, improving bulk booking solutions and decreasing corporate lodging expenses by 20%, establishing Oyo as the preferred accommodation partner. Stood 11th position at National level in AMJ competition among the new joiness and also got Rs. 15000 Xoxo points with a NRV of Rs. 23,90,275. Recognized with the Rookie Award within the initial two months of joining, subsequently receiving the Rockstar Award for AMJ Quarter 2019 and OND Quarter 2019 at Oyo Hotel and Homes.

Territory Sales Manager at Glenmark Pharmaceuticals, Jan 2018 - Dec 2018 · 1 yr, Durg, Chattisgarh, India, Initiated and established a fresh OTC sales territory in Durg, Chhattisgarh, appointing over 5 distributors and onboarding more than 300 retailers within a year, enabling swift market penetration. Directed comprehensive B2B and B2C expansion, marketing OTC products such as V Wash and WOW Sanitary Pads to over 500 kirana stores, securing 30% month-over-month sales growth. Oversaw a team of 20 Direct Sales Representatives (DSRs), refining field sales initiatives, achieving 120% of both primary and secondary sales targets. Executed over 50 BTL awareness campaigns in front of colleges and women’s hostels, enhancing product adoption and increasing sanitary product sales by 20% in key urban areas. Forged strong distributor partnerships, guaranteeing over 95% on-time inventory replenishment, minimizing stockouts and elevating retailer retention. Did the highest primary of new product i.e V Wash Wow Sanitary Pad among the West region in the month of October, 2018.

Project Trainee at Glenmark Pharmaceuticals, Jan 2018 - Mar 2018 · 3 mos, Ahmedabad, Gujarat, India

Education

PGDM, Marketing, N.R. Institute of Business Management (GLS-MBA)(SFI)-Ahmedabad 735

Bachelor of Business Administration, Business Administration and Management, General, Birla Institute of Technology, Mesra