Headline

Highly motivated and customer-focused professional with 1.5 years of experience in customer service.Skilled in handling customer queries, resolving complaints, and providing tailored solutions with empathy and profession

About

Enthusiastic and motivated customer support and sales associate with a passion for helping customers and resolving issues efficiently. Proven ability to handle pressure, respond to queries via email and phone, and deliver excellent service. Committed to building strong relationships and exceeding customer expectations.

Location

Banda

Work experience

Customer Support Specialist at iEnergizer, Mar 2024 - Present · 2 yrs 4 mos, Noida, Uttar Pradesh, India, Responding to customer inquiries via email and phone professionally and promptly Providing clear solutions and follow-ups to ensure customer satisfaction Documenting all customer interactions and escalating complex issues as needed Collaborating with team members to streamline support processes

Sales And Marketing Associate at Institute for Industrial Development, Nov 2021 - Jul 2023 · 1 yr 9 mos, Noida, Uttar Pradesh, India, -Need to call on potential entrepreneurs. -Help candidates in setting up their business. -Conduct the seminars and webinars on new business. -Attend expos of new webinar.

Sales Executive at Hindustan Times, Mar 2021 - Sep 2021 · 7 mos, Noida, Uttar Pradesh, India, -Need to do cold call on potential data. -Take follow up and closure. -Provide after customer service to clients. -Conduct the counseling and meeting.

Education

Bachelor of Laws - LLB, Constitutional law, Criminal law, Contract law, family law, Administrative law, EKLAVYA VIDHI MAHAVIDYALAYA, MAHOBA ROAD

Bachelor of Commerce - B.Com, Business/Commerce, school of open learning university