Senior Business Analyst | AI Product Consultant specializing in Agentic Workflows for E-commerce & Logistics

Gurugram


Gurugram, Haryana, India

Gurgaon india

India

India

Product Management and Agentic AI from Vishlesan i-Hub, IIT Patna, Project Management
Masai

Bachelor of Technology - BTech, Computer Science
The NorthCap University
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Genpact empowers teams to deliver data-driven solutions as a Senior Business Analyst, focusing on creating and validating User Stories and UACs for enhanced development clarity. Collaborated with stakeholders to refine Liberty life product flows, producing comprehensive BRDs and ensuring seamless iteration cycles. Contributed to robust system integration by developing testing timelines and test cases, reducing post-deployment issues by a notable margin. Currently pursuing Product Management at Masai, complementing a BTech in Computer Science from NCU. Proficient in data reporting, dashboards, and DAX, with certifications in cloud computing and cryptography. Motivated by a commitment to operational efficiency, enabling organizations to leverage data insights effectively for measurable growth.
Gurgaon
Senior Business Analyst (Data Operations) at GENPACT, May 2024 - Present · 2 yrs 3 mos, Gurugram, Spearheaded the creation and validation of User Stories and User Acceptance Criteria (UAC) for over 10 features, significantly boosting development clarity by 20%. Collaborated with 3+ corporate clients to refine product flows, benefits, and modifications, producing 6+ comprehensive Business Requirement Documents (BRDs) for Liberty life products. Acted as a key liaison for 4+ stakeholder groups, end-users, and customers, bridging communication with the development team to ensure smoother iteration cycles. Developed Testing Timelines and over 100 Test Cases, guaranteeing timely code deployment, seamless system integration, and robust enhancement support, which cut post-deployment issues by 20%. Managed 8+ product development cycles using Agile (Scrum) in Jira, accelerating feature delivery by 40%. Conducted in-depth requirement analysis, including data and GAP analysis, for 7+ key projects, pinpointing 3+ critical areas for improvement. Led change management initiatives for 2+ major policy updates, ensuring smooth transitions and clear communication. Utilized process mapping and workflow analysis to identify and resolve 4+ bottlenecks, proposing solutions that enhanced operational efficiency by 25%.
Business Analyst at TP, Dec 2023 - May 2024 · 6 mos, •Industry Analysis: Conducted market research across 3 key markets, combining insights to inform 2 major strategic business decisions. •Analytics & Impact: Analyzed 100,000+ records using Power BI to measure and improve operational processes, achieving a 10% optimization. •Business Outcomes: Presented data-driven recommendations to leadership, identifying $2 million in potential revenue and savings.
Process Executive at Cognizant, Jan 2023 - Oct 2023 · 10 mos, Gurugram, Haryana, India
Analyst at Cognizant, Mar 2022 - Dec 2022 · 10 mos, Gurgaon india
ERP Supply Chain Intern at APPL Industries Limited, May 2019 - Jun 2019 · 2 mos, India
Sales Management Associate at R.A.Y Promotions, Jun 2018 - Dec 2018 · 7 mos, India
Product Management and Agentic AI from Vishlesan i-Hub, IIT Patna, Project Management, Masai
Bachelor of Technology - BTech, Computer Science, The NorthCap University