Headline

Product Manager @vFulfill | 2x Entrepreneur | Ecommerce Growth Specialist | IIEST Shibpur

About

Hi, I’m Ayon Chatterjee—a product leader, entrepreneur, and relentless problem-solver. My career didn’t start in a corner office. It began on the front lines of hustle: as a sales intern at ClearTax, cold-calling clients, decoding business development, and learning that grit is the ultimate currency. Those early days taught me to thrive in ambiguity, ask the right questions, and turn “no” into “what if?” But I didn’t stop there. I spent my college years juggling internships across startups and corporates, soaking up lessons in customer psychology, operational efficiency, and the art of scaling ideas. Then, at 21, I took a leap—launching Morningtime, a platform delivering daily essentials to busy households. With zero funding, I bootstrapped operations, negotiated with suppliers at 5 AM, and scaled it to profitability before Amazon Pantry acquired it. That experience taught me resilience: building systems that survive chaos, pivoting fast, and seeing opportunity where others see risk. Next came my digital marketing agency, where I turned INR 1 crore in ad spend into high-ROI campaigns for clients, hitting $6,000 MRR. But my true passion? Turning complexity into simplicity. Today, as an Associate Product Manager, I merge that entrepreneurial grit with structured execution—leading cross-functional teams, optimizing SaaS products, and driving 25% efficiency gains through Agile workflows. Here’s what fuels my work: Customer obsession: From my ClearTax days to managing $0.6M ARR portfolios, I’ve learned that success starts with empathy. Systems thinking: Scaling Morningtime taught me to design processes that scale horizontally and vertically. Agility: Whether automating onboarding (cutting manual work by 60%) or integrating GenAI into products, I thrive where innovation meets impact. Off the clock, I’m proof that limitations are just invitations to innovate. I’ve completed professional certifications in paragliding and scuba diving—not as a daredevil, but as someone who refuses to let physical challenges define boundaries. For me, adventure is a mindset: it’s about embracing discomfort, iterating until you soar, and finding clarity in uncharted waters. Let’s connect if you: Want a collaborator who’s as comfortable whiteboarding workflows as they are rallying teams. Value a leader who’s shipped products and sold startups. Believe the best solutions come from marrying data with human stories. P.S. Still that intern at heart—always learning, always hustling.

Location

Gurugram

AI stack

claude code

elevenlabs

hugging face

langchain

lovable

opencode

Work experience

Product Manager at vFulfill, Jun 2025 - Present · 1 yr 3 mos, On-site

Associate Product Manager at zingbus, Feb 2025 - Jun 2025 · 5 mos, Gurugram, Haryana, India, • Updated and structured network planning thesis and documentation, focusing on city-level transit dynamics for Bangalore, Hyderabad, Chennai, and New Delhi, covering parking points, exit routes, and first/last mile connectivity. • Strategically planned the launch of 150 new intercity bus services for the October–December window, managing a route expansion budget of ₹28.4 Cr. • Successfully executed 6 pilot operations across key corridors, including Delhi–Varanasi and Delhi–Manali, with groundwork laid for Delhi–Srinagar launch. • Spearheaded the conceptualization of Zingbus Premium, positioning it between Zingbus Plus and Zingbus Max to create a differentiated product line.

Associate Product Manager at AlphaSense, Nov 2023 - Nov 2024 · 1 yr 1 mo, Remote, • Analyzed industry trends and customer personas to improve client engagement and satisfaction. • Led the development of a QA process that improved product quality and reduced defect rates by 15%. • Identified critical product enhancements and collaborated with product teams to integrate user feedback for continuous improvements. • Designed a keyword-based document search dashboard, streamlining workflows and enhancing usability for stakeholders.

Customer Success Manager at Sparq Search, Feb 2022 - Nov 2023 · 1 yr 10 mos, New Delhi, Delhi, India, • Managed and mentored a team of 5 client service professionals, ensuring smooth operations and high customer satisfaction. • Led quarterly business reviews with enterprise clients, providing data-driven insights and identifying upselling opportunities. • Proactively engaged with 100+ clients to address concerns, improving customer loyalty and retention. • Collaborated with cross-functional teams to align on customer needs, product enhancements, and solutions. • Created 45+ self-help articles, reducing customer inquiries by 30% and enhancing product accessibility. • Drove a 20% increase in feature adoption and 15% growth in higher plan adoption through effective upselling and client engagement.

Affiliate Marketing Executive at Sportskeeda, May 2021 - Jan 2022 · 9 mos, Remote, • Pioneered affiliate marketing initiatives, diversifying sources and bolstering revenue streams. • Established effective marketing funnel, leading to a 45% revenue increase from May 2021 to January 2022.

Education

Bachelor of Technology - BTech, Electronics and Telecommunication Enginnering, IIEST, Shibpur

Public links

github: https://github.com/ayon-chatterjee