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Ayaz Ainul

Product Launch Head Global Program upGrad

India

6+ years of work experience

upGrad
Feb 20269 mosPresent

Bengaluru

•Lead end-to-end delivery of certification programs from market validation and program design through launch and ongoing optimization, driving 30%+ enrollment growth across cohorts. •Lead Product amp; Delivery across APAC, EMEA, India and US, coordinating cross-functional teams, SMEs, content, technology and operations to ensure timely program execution. •Manage 100+ SMEs across sourcing, onboarding, content delivery and stakeholder coordination, reducing content turnaround time by 35%. •Coordinate content, assessments, LMS workflows, technology and QA across 50+ learning assets, maintaining 95%+ academic quality compliance. •Handled SME contracts, royalties, and invoicing, ensuring operational efficiency and cost control. •Manage end-to-end learner journeys on PRISM LMS, coordinating platform workflows and UAT to improve payment conversion by 22% and reduce drop-offs by 18%. •Monitor program performance using NPS, CSAT, funnel and engagement analytics, identifying improvement areas and reducing learner churn by 20%. •Drive market and stakeholder analysis to validate and launch 3+ certification programs, aligning learner needs, market demand and delivery requirements. •Designed program structure, curriculum, pricing, and learner outcomes, integrating mentoring and differentiated value propositions. • Lifted DAU/MAU, session time, and D30 retention; improved landing-to-payment conversion by 22% and cut drop-offs by 18%. •Managed product deployment on LMS platforms like PRISM LMS platform and collaborated on website UX, content structuring, and user journey optimization. •Directed content production and QA across 50+ videos, assessments, and projects, ensuring 95%+ academic quality compliance. • Reduced churn by 20% and lifted learner outcomes, validated via NPS, CSAT, and behavioral funnel data.
Cbmo AI
Dec 20232 yrs 1 moDec 2025

Dubai, United Arab Emirates

• Reduced drop-off by 25% via root cause analysis and friction removal. • Launched 0-1 website MVP, enabling metric lead capture day 1. • Improved onboarding by 18%, drove feature implementation from feature to launch. • Q/A testing in UAT/Production environment each sprint. • Analyzed homepage engagement, increased content discoverability 119%+ views per user. • Built BRD and AI prompt model, increasing feature adoption by 47%. • Designed AI asset system, cutting manual operations by 92%.
TimesPro
Oct 20221 yr 2 mosNov 2023

• Delivered AI-driven personalized learning journeys, improving learner engagement by 14% DAU / 32% MAU. • Led end-to-end delivery of a gamification initiative, increasing course completion by 45% and referrals by 16%. • Automated NPS sentiment analysis and reporting workflows, reducing manual analysis time by 80%. • Delivered an LLM-driven micro-learning program, reducing learner churn by 25%. • Executed experimentation sprints to improve learning experience and user adoption. • Managed the end-to-end digital learning journey across the mobile app, driving UI/UX improvements. •Managing overall 37% churn over the onboarding & completion of the development plan. •1 pager proposal with goals to be achieved by user & feature functionality across the journey automation. •Created PRD & technical relationship lucid chart over frontend response through wireframing within 1 week. •Rapid Experimentation on sprint planning, user stories product development & cross collaboration tools for effective output within 4 weeks. •Soft product launch in 5th week for user testing ability post feature & journey optimizing automation resulting in decreased in the churn rate by 25% on onboarding.
ClearTax
Dec 20191 yr 5 mosApr 2021

•Created a go-to-market-strategy campaign scaling 100-to-1000 ensuring new market verticals. •Post campaign gathered 300 user feedback through Survey Monkey 60% uplift in user experience within 45 days. •SQL data extraction & creation of inner & outer join tables for structured information from database. •27% increase in referral traffic subscription. •32% increase in subscriptions to new product offerings.
Simplilearn
Jan 201911 mosNov 2019

Remote

•Detailed BRD based on user pain points for USP using factor analysis guiding course design & development in 4 weeks. •Build go-to-market strategy for potential channels resulting in 50000 impressions, delivered a 10% boost in active reach & 50% new acquisition post-campaign in 3 months. •API LMS gamification integration with real time lab experience for functionality & 80% real time user learning curve experience. •33% increase in NPS & 13% uplift in users automated notification trigger to keep user engagement.

Ayaz’s AI Stack

claude
claude
cursor
cursor
elevenlabs
elevenlabs
lovable
lovable
notebooklm
notebooklm
Zapier
Zapier

Education

SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney

Master of Business Administration - MBA

SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney

Alliance University

Bachelor of Commerce - BCom

Alliance University

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Headline

Product Launch Head Global Program upGrad

About

I’m a Product Manager professional with 5+ years of experience across EdTech, SaaS, AI/LLM and digital learning products.I specialize in taking products and programs from problem definition to execution and launch, working across product, content, technology, SMEs and cross-functional teams. At upGrad, I manage certification programs across India, APAC, EMEA and the US, working with 100+ SMEs and multiple delivery teams.I’ve worked on AI-driven learning, personalization, gamification, automation and 0→1 products, contributing to outcomes including 30%+ enrollment growth, 35% faster content turnaround and 22% higher conversion. Currently exploring Product Manager, Program Manager- Delivery and Project Manager opportunities, particularly across EdTech, SaaS, AI and technology-led businesses.

Location

India

AI stack

claude

cursor

elevenlabs

lovable

notebooklm

Zapier

Work experience

Manager - Product at upGrad, Feb 2026 - Present · 9 mos, Bengaluru, •Lead end-to-end delivery of certification programs from market validation and program design through launch and ongoing optimization, driving 30%+ enrollment growth across cohorts. •Lead Product amp; Delivery across APAC, EMEA, India and US, coordinating cross-functional teams, SMEs, content, technology and operations to ensure timely program execution. •Manage 100+ SMEs across sourcing, onboarding, content delivery and stakeholder coordination, reducing content turnaround time by 35%. •Coordinate content, assessments, LMS workflows, technology and QA across 50+ learning assets, maintaining 95%+ academic quality compliance. •Handled SME contracts, royalties, and invoicing, ensuring operational efficiency and cost control. •Manage end-to-end learner journeys on PRISM LMS, coordinating platform workflows and UAT to improve payment conversion by 22% and reduce drop-offs by 18%. •Monitor program performance using NPS, CSAT, funnel and engagement analytics, identifying improvement areas and reducing learner churn by 20%. •Drive market and stakeholder analysis to validate and launch 3+ certification programs, aligning learner needs, market demand and delivery requirements. •Designed program structure, curriculum, pricing, and learner outcomes, integrating mentoring and differentiated value propositions. • Lifted DAU/MAU, session time, and D30 retention; improved landing-to-payment conversion by 22% and cut drop-offs by 18%. •Managed product deployment on LMS platforms like PRISM LMS platform and collaborated on website UX, content structuring, and user journey optimization. •Directed content production and QA across 50+ videos, assessments, and projects, ensuring 95%+ academic quality compliance. • Reduced churn by 20% and lifted learner outcomes, validated via NPS, CSAT, and behavioral funnel data.

Growth Product Manager, at Cbmo AI, Dec 2023 - Dec 2025 · 2 yrs 1 mo, Dubai, United Arab Emirates, • Reduced drop-off by 25% via root cause analysis and friction removal. • Launched 0-1 website MVP, enabling metric lead capture day 1. • Improved onboarding by 18%, drove feature implementation from feature to launch. • Q/A testing in UAT/Production environment each sprint. • Analyzed homepage engagement, increased content discoverability 119%+ views per user. • Built BRD and AI prompt model, increasing feature adoption by 47%. • Designed AI asset system, cutting manual operations by 92%.

Associate Product Manager Trainee at TimesPro, Oct 2022 - Nov 2023 · 1 yr 2 mos, • Delivered AI-driven personalized learning journeys, improving learner engagement by 14% DAU / 32% MAU. • Led end-to-end delivery of a gamification initiative, increasing course completion by 45% and referrals by 16%. • Automated NPS sentiment analysis and reporting workflows, reducing manual analysis time by 80%. • Delivered an LLM-driven micro-learning program, reducing learner churn by 25%. • Executed experimentation sprints to improve learning experience and user adoption. • Managed the end-to-end digital learning journey across the mobile app, driving UI/UX improvements. •Managing overall 37% churn over the onboarding & completion of the development plan. •1 pager proposal with goals to be achieved by user & feature functionality across the journey automation. •Created PRD & technical relationship lucid chart over frontend response through wireframing within 1 week. •Rapid Experimentation on sprint planning, user stories product development & cross collaboration tools for effective output within 4 weeks. •Soft product launch in 5th week for user testing ability post feature & journey optimizing automation resulting in decreased in the churn rate by 25% on onboarding.

Product Specialist at ClearTax, Dec 2019 - Apr 2021 · 1 yr 5 mos, •Created a go-to-market-strategy campaign scaling 100-to-1000 ensuring new market verticals. •Post campaign gathered 300 user feedback through Survey Monkey 60% uplift in user experience within 45 days. •SQL data extraction & creation of inner & outer join tables for structured information from database. •27% increase in referral traffic subscription. •32% increase in subscriptions to new product offerings.

Product Associate at Simplilearn, Jan 2019 - Nov 2019 · 11 mos, Remote, •Detailed BRD based on user pain points for USP using factor analysis guiding course design & development in 4 weeks. •Build go-to-market strategy for potential channels resulting in 50000 impressions, delivered a 10% boost in active reach & 50% new acquisition post-campaign in 3 months. •API LMS gamification integration with real time lab experience for functionality & 80% real time user learning curve experience. •33% increase in NPS & 13% uplift in users automated notification trigger to keep user engagement.

Education

Master of Business Administration - MBA, SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney

Bachelor of Commerce - BCom, Alliance University

Public links

ludicrous-existence-757.notion.site: https://ludicrous-existence-757.notion.site/Ayaz-Ainul-85d61bf06fc3419193e5a34ea7a3d8d1?pvs=143