Headline

Product @MakeMyTrip | MDI'24 | Ex-Product Intern @Walmart | MDI Students' Council | Ex-Infosys

About

I’m a Product Manager currently owning and scaling complex consumer-facing products in high-growth environments. Currently at MakeMyTrip, I own product initiatives for the Train booking funnel driving funnel optimization, user experience improvements, and growth experiments. I work closely with cross-functional teams and external partners like IRCTC to build experiences that balance user delight, platform constraints, and business impact. Before MMT, I interned at Walmart (Canada & Mexico CX) and worked with the UK's NHS during my stint at Infosys, where I led engineering teams and shipped public-service tech under tight timelines. I hold an MBA from MDI Gurgaon and a B.Tech in Computer Science from JIIT Noida. I'm deeply passionate about solving high-scale, high-friction problems in ambiguous spaces. Always open to opportunities that challenge me to think bigger, move faster, and build meaningfully.

Location

Bengaluru

AI stack

claude

codex

gemini

mcp

perplexity

replit

Work experience

Product Manager at MakeMyTrip, Apr 2024 - Present · 2 y 6 mo, Bengaluru, Karnataka, India, - Owning end-to-end product development for the trains booking funnel, catering to a large and diverse user base. - Focused on improving funnel performance, enhancing user experience, and reducing friction in high-intent transactional flows. - Partnering with cross-functional stakeholders across engineering, design, analytics, and business teams to ship impactful features. - Drive product experimentation and rapid iteration, leveraging user behavior data, qualitative insights, and A/B testing frameworks. - Working closely with external partners like IRCTC to navigate regulatory and technical dependencies in a mission-critical product space. - Working on GenAI powered initiatives and features to ease customer booking journeys - Currently driving personalization and contextualization initiatives to improve relevance across the booking journey.

Product Management Intern at Walmart Global Tech India, Apr 2023 - Jun 2023 · 3 mos, Bengaluru, Karnataka, India, - Worked on customer experience challenges for Walmart Canada and Mexico, focusing on post-order engagement and support reduction. - Conducted root cause analyses to identify systemic friction points leading to customer contacts. - Partnered with stakeholders across product, operations, and engineering to align on solutions and prioritization. - Proposed process and product improvements grounded in business impact, customer behavior, and operational feasibility. - Gained exposure to global-scale product thinking and the complexities of localized e-commerce workflows.

Senior System Engineer at Infosys, Oct 2021 - Jun 2022 · 9 mos, - Played dual roles in software development and client consulting for large-scale public sector healthcare systems. - Delivered critical backend and customer-facing functionalities for time-sensitive programs, including Covid-19 vaccination systems for the UK government. - Led a team of developers to ensure timely delivery and technical excellence across multiple feature deployments. - Acted as the primary point of contact for client interactions, capturing business requirements and translating them into actionable tech roadmaps. - Selected for Infosys’ internal bridge program and transitioned into a client-facing consulting role.

Systems Engineer at Infosys, Sep 2019 - Sep 2021 · 2 yrs 1 mo, Hyderabad, Telangana, India

Education

PGDM, Management Development Institute, Gurgaon

Bachelor of Technology - BTech, Computer Science, jaypee institute of information technology