Headline

Associate- Infrastructure/ It Ops @ Coforge

About

IT Operations professional with 4+ years of experience providing global support and managing key systems like Office 365, Active Directory, and virtual platforms (Azure, VMware). Proven ability to handle ticketing systems (Service Now, Wrike), implement MFA authentication (Duo, ESET), and leverage PowerShell for administration. Dedicated to being an innovative, trustworthy, and reliable contributor. Associate IT Operations Specialist skilled in delivering 24/7 global support across India, UK, and US locations. Expertise includes Office 365 administration (migration via Cloudiway), Hybrid AD model management, and network troubleshooting. Experienced with cloud storage (AWS, Backblaze), RMM platforms (ConnectWise), and managing. System Engineer/IT Operations professional with a track record of addressing client hardware, software, server, and networking issues. Proficient in virtualization (Hyper-V, Azure, GCP, VMware), security solutions (McAfee, ESET), and administration of. Active Directory policies and Office 365. I thrive on quickly learning new systems and solving complex technical challenges to support global users.

Location

Pauri Garhwal

Work experience

Infrastructure Associate at Coforge, May 2022 - Present · 4 yrs 1 mo, Noida, Uttar Pradesh, India, Working with Coforge as an Infrastructure Associate - IT OPS. Power provided : Exchange Admin, User Admin, SharePoint Admin, Teams Admin, Power Platforms. Key Task : Working on Projects while support on the other hand to L1 and End Users.

Tech Support Executive at Lineal, Sep 2021 - May 2022 · 9 mos, Ahmedabad, Gujarat, India, I worked at coforge ltd. from 31-AUG-2020 to 15-SEP-2021, & on 16-SEP-2021 I joined the Lineal Family.

Information Technology Support Engineer at Precision Infomatic (M) Private limited, Aug 2020 - Sep 2021 · 1 yr 2 mos, Noida, Uttar Pradesh, India

Education

Bachelor's degree, Accounting and Business/Management, Hemwati Nandan Bahuguna Garhwal University