Avinash G profile photo 1 on Tal

Avinash G

Previously worked as Tech ops Engineer, ELEVATE GLOBAL Power... “Immediate joiner” NOC Engineer (Techops engg) With 5+ Years Of Experience

Bengaluru

4+ years of work experience

Aug 20241 y 9 moMay 2026

Bengaluru

• Maintain 24/7 infrastructure visibility across global production systems using LogicMonitor and Site24x7 to ensure uninterrupted operational continuity. Detect and analyze performance bottlenecks and service degradations in cloud and on-premises environments: coordinate timely remediation efforts. Serve as the primary escalation point for P1/P2 incidents within ServiceNow, managing the entire incident lifecycle to ensure efficient recovery. Orchestrate production releases and hosting deployments leveraging Azure Pipelines; conduct post-release smoke testing for Rise and Elastic Web Services. Manage complex data workflows using RMJ (Redwood), StreamSets, and Matillion to guarantee consistent and reliable data processing. Handle Dead Letter Queue (DLQ) management by troubleshooting failed message flows and application scripts. Support secure file transfers and validation processes through MOVEit (MFT), ensuring data integrity. Lead monthly server patching cycles, coordinate maintenance windows, and verify system stability post-maintenance. Monitor real-time user traffic via Google Analytics during critical release periods to identify and address anomalies. Maintain comprehensive operational documentation and drive continuous improvements in NOC processes. Ensured 100% SLA compliance and received client appreciation for communication and leadership during critical incidents.
Aug 20221 y 6 moFeb 2024

Bengaluru

- Conduct hourly system checks and monitor IT infrastructure leveraging EG Monitoring and SolarWinds to ensure optimal performance and reliability. - Execute server backups consistently and analyze Veritas daily failed backup reports to proactively identify and resolve issues. - Maintain and update server capacity tables to support resource planning and optimize server utilization. - Administer IBM AS400 server operations, ensuring continuous availability and robust support for business-critical functions. - Perform Jenkins operational tasks and coordinate driver release validation to streamline deployment workflows and enhance release quality. - Create detailed change requests and distribute timely notifications for infrastructure maintenance, ensuring clear communication with all stakeholders. - Respond promptly to calls, tickets, and emails from Singapore operations, delivering efficient and effect 22 - Maintain comprehensive operational documentation to ensure process consistency and facilitate knowledge sharing across teams
Startek
Dec 20201 y 8 moAug 2022

Bengaluru, Karnataka, India

Monitor network, server, and telecom device alerts using SolarWinds, initiating prompt troubleshooting and triage to minimize downtime. Manage P1/P2 incidents by leading bridge calls, coordinating escalations, and ensuring root cause analysis (RCA) and resolution tracking. Perform Active Directory administration including password resets, account provisioning, and deactivation to maintain user account integrity. Coordinate with vendors for hardware replacements and liaise with service providers to restore network connectivity efficiently. Create and manage change requests and maintenance notifications to ensure clear communication for infrastructure updates. Respond to PAN India and global support tickets, delivering effective technical support and resolution.

Avinash’s AI Stack

claude
claude
grok
grok
ChatGPT
ChatGPT

Education

Global College of Management

Bachelor's Degree, Computer Programming, Specific Applications

Global College of Management

20153 yrs2018

Jaycee English medium School

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Avinash G on Tal

Headline

Previously worked as Tech ops Engineer, ELEVATE GLOBAL Power... “Immediate joiner” NOC Engineer (Techops engg) With 5+ Years Of Experience

About

Seeking a career in Networking & related systems in a challenging environment that would give me the opportunity to bring out the best in me and for continuous improvement that leads to the growth of the organization

Location

Bengaluru

AI stack

claude

grok

ChatGPT

Work experience

Tech ops engg at Tech SMC Squared GCC India Pvt. Ltd, Aug 2024 - May 2026 · 1 y 9 mo, Bengaluru, • Maintain 24/7 infrastructure visibility across global production systems using LogicMonitor and Site24x7 to ensure uninterrupted operational continuity. Detect and analyze performance bottlenecks and service degradations in cloud and on-premises environments: coordinate timely remediation efforts. Serve as the primary escalation point for P1/P2 incidents within ServiceNow, managing the entire incident lifecycle to ensure efficient recovery. Orchestrate production releases and hosting deployments leveraging Azure Pipelines; conduct post-release smoke testing for Rise and Elastic Web Services. Manage complex data workflows using RMJ (Redwood), StreamSets, and Matillion to guarantee consistent and reliable data processing. Handle Dead Letter Queue (DLQ) management by troubleshooting failed message flows and application scripts. Support secure file transfers and validation processes through MOVEit (MFT), ensuring data integrity. Lead monthly server patching cycles, coordinate maintenance windows, and verify system stability post-maintenance. Monitor real-time user traffic via Google Analytics during critical release periods to identify and address anomalies. Maintain comprehensive operational documentation and drive continuous improvements in NOC processes. Ensured 100% SLA compliance and received client appreciation for communication and leadership during critical incidents.

Network Operations Center Engineer at MindMap Technology PVT LTD, Bengaluru, Aug 2022 - Feb 2024 · 1 y 6 mo, Bengaluru, - Conduct hourly system checks and monitor IT infrastructure leveraging EG Monitoring and SolarWinds to ensure optimal performance and reliability. - Execute server backups consistently and analyze Veritas daily failed backup reports to proactively identify and resolve issues. - Maintain and update server capacity tables to support resource planning and optimize server utilization. - Administer IBM AS400 server operations, ensuring continuous availability and robust support for business-critical functions. - Perform Jenkins operational tasks and coordinate driver release validation to streamline deployment workflows and enhance release quality. - Create detailed change requests and distribute timely notifications for infrastructure maintenance, ensuring clear communication with all stakeholders. - Respond promptly to calls, tickets, and emails from Singapore operations, delivering efficient and effect 22 - Maintain comprehensive operational documentation to ensure process consistency and facilitate knowledge sharing across teams

Network Operations Center at Startek, Dec 2020 - Aug 2022 · 1 y 8 mo, Bengaluru, Karnataka, India, Monitor network, server, and telecom device alerts using SolarWinds, initiating prompt troubleshooting and triage to minimize downtime. Manage P1/P2 incidents by leading bridge calls, coordinating escalations, and ensuring root cause analysis (RCA) and resolution tracking. Perform Active Directory administration including password resets, account provisioning, and deactivation to maintain user account integrity. Coordinate with vendors for hardware replacements and liaise with service providers to restore network connectivity efficiently. Create and manage change requests and maintenance notifications to ensure clear communication for infrastructure updates. Respond to PAN India and global support tickets, delivering effective technical support and resolution.

Education

Bachelor's Degree, Computer Programming, Specific Applications, Global College of Management

Jaycee English medium School

Avinash G - Tech ops engg in Bengaluru | Tal