About
A results-driven Integrated Facility Management(IFM) leader with 19+ years of experience delivering large-scale workplace and industrial facility operations across corporate, high-profile, and international environments. I specialize in building, managing, and scaling Integrated Facility Management (IFM) operations across multi-site portfolios—driving operational excellence, optimizing costs, and consistently raising service quality for demanding global clients. Throughout my career, I have led and developed operational teams of 5,000+ professionals, managing end-to-end service delivery across corporate offices, industrial facilities, manufacturing environments, and mission-critical sites. I bring deep expertise in P&L management, service transition, contract governance, and strategic business growth—with a proven track record of scaling facility management businesses from 100 million to 2,500 million in revenue while maintaining strong client satisfaction and operational discipline. Core Regional Expertise: Integrated Facility Management (IFM) | Global Facility Operations | Workplace & Corporate Real Estate Services | Technical & Soft Facility Services | Operations Leadership | P&L Management | Contract & Commercial Management | Multi-Site Facility Operations | Large Workforce Leadership (5000+ Teams) | Vendor & Stakeholder Management | Service Transition & Mobilization | SLA & KPI Governance | Operational Excellence | Process Optimization | Workplace Experience Management | Health, Safety & Compliance (HSE) | Sustainability & Smart Building Operations | Strategic Planning | Client Relationship Management | Cost Optimization & Business Growth. What I bring to organizations: - Proven ability to manage multi-site, multi-region facility portfolios - Experience delivering international-standard operations for global clients - Strong commercial acumen with full P&L ownership - Deep expertise in workforce mobilization, training, and large team leadership - Calm, structured leadership in complex, high-pressure environments I am passionate about workplace transformation, sustainable facility models, and building service cultures that create long-term value for organizations. Feel free to reach out to discuss Facility Operations, IFM Strategy, Workplace Solutions, or Senior Leadership Opportunities.
Work experience
Vice President Business Operations at SMS Integrated Facility Services, Oct 2024 - Present · 1 yr 10 mos, Pune District, Maharashtra, India
Assistant Vice President - ROM & Goa at SMS Integrated Facility Services, Jul 2021 - Oct 2024 · 3 yrs 4 mos, Pune Division, Maharashtra, India
Deputy General Manager Operations at SMS Integrated Facility Services, Jun 2019 - Jun 2021 · 2 yrs 1 mo, Pune/Pimpri-Chinchwad Area, As a DGM, I was heading the business for SMS branches in Pune, Aurangabad, Nashik, Nagpur, Kolhapur, Solapur and Goa. My responsibility to grow the business & strengthen the Operation delivery. Responsible for P&C.
Manager Operational Excellence at ISS A/S, Jun 2013 - Sep 2015 · 2 yrs 4 mos, Gujarat, India, As a strategic business decision was taken by management and I got promoted as manager operation excellence - Pharmaceutical and Manufacturing segment for Gujarat Region. I lead a large team of facility management in Pharmaceutical & Manufacturing segment. we achieved goal set by management such as business growth, profitability, business retention and work with clients to add value to their business., business retention, cross selling etc. we grown by 110 % in a pharmaceutical & manufacturing sector in a 2 year period.
Assistant Manager - Quality Support System & L&D at ISS A/S, Jun 2010 - Jun 2013 · 3 yrs 1 mo, Central Region - Gujarat, MP, CG, WB (India)
Asst. Manager Quality Support System at ISS A/S, Nov 2006 - Jun 2010 · 3 yrs 8 mos, Central Region - Gujarat, MP, CG, WB (India)
