Avais Shaikh
Driving Seamless Project Execution | Problem-Solving Strategist | Creative Thinker | Delivery Manager @ Ceryx Digital
Pune Division
12+ years of work experience
Dec 20214 yrs 7 mosPresent
Remote
• Multi-Project Portfolio Management: Directing a $150k+ USD annual portfolio, concurrently managing 8-10 complex eLearning and digital transformation projects across BFSI, Retail, Government, and Telecom sectors.
• Commercial & Bid Management (Pre-Sales): Leading the full lifecycle of RFP/RFI response and Bid Submission on enterprise and government portals (GeM, MahaTender). Expert in drafting SOWs, NDAs, and Commercial Proposals to secure new business.
• Operational Leadership & Resource Forecasting: Orchestrating daily operations for a cross-functional team of 15 internal specialists and 3 external vendor agencies. Managing resource utilization rates to prevent bench-time and burnout.
• Strategic Technology Implementation: Digitized the delivery ecosystem by implementing Smartsheet, ClickUp, and Zoho Projects, providing real-time visibility into project health, burn rates, and timeline variance.
• Vendor Governance & Negotiation: Managing vendor relationships for Localization and QA; enforcing strict SLA compliance and negotiating costs to maximize project margins.
• Client Success & Retention: Serving as the primary Escalation Point for C-Level stakeholders. Successfully converted one-off projects into long-term retainers through proactive risk mitigation and consistent delivery quality.
• Process Engineering: Re-engineered the "Concept-to-Delivery" workflow using Agile methodologies, resulting in a 20% reduction in turnaround time and higher client acceptance rates.
Dec 20214 yrs 7 mosPresent
Multi-Project Portfolio Management: Directing a $150k+ USD annual portfolio, concurrently managing 8-10 complex eLearning and digital transformation projects across BFSI, Retail, Government, and Telecom sectors. Commercial & Bid Management (Pre-Sales): Leading the full lifecycle of RFP/RFI response and Bid Submission on enterprise and government portals (GeM, MahaTender). Expert in drafting SOWs, NDAs, and Commercial Proposals to secure new business. Operational Leadership & Resource Forecasting: Orchestrating daily operations for a cross-functional team of 15 internal specialists and 3 external vendor agencies. Managing resource utilization rates to prevent bench-time and burnout. Strategic Technology Implementation: Digitized the delivery ecosystem by implementing Smartsheet, ClickUp, and Zoho Projects, providing real-time visibility into project health, burn rates, and timeline variance. Vendor Governance & Negotiation: Managing vendor relationships for Localization and QA; enforcing strict SLA compliance and negotiating costs to maximize project margins. Client Success & Retention: Serving as the primary Escalation Point for C-Level stakeholders. Successfully converted one-off projects into long-term retainers through proactive risk mitigation and consistent delivery quality. Process Engineering: Re-engineered the "Concept-to-Delivery" workflow using Agile methodologies, resulting in a 20% reduction in turnaround time and higher client acceptance rates.
Sep 20201 yr 4 mosDec 2021
• Requirements Gathering & Documentation: Led stakeholder workshops to define business needs, translating complex client requirements into technical Project Requirement Documents (PRDs) and Functional Specifications.
• Workflow Mapping & Process Analysis: Conducted detailed Gap Analysis and workflow mapping to bridge the communication gap between Instructional Designers, QA, and Technical Developers, reducing development rework.
• Business Development & RFP Support: Played a pivotal role in the pre-sales phase by conducting market research and drafting technical responses for RFPs and Client Proposals, directly supporting the sales pipeline.
• Change Management: Managed the Change Request (CR) log and project documentation repository, ensuring all scope changes were documented and approved to prevent scope creep.
Dec 20193 yrs 6 mosMay 2023
Remote
During my role as a Data Analyst at OHM Analytics in the Renewable Energy sector, specializing in Solar, I played a pivotal role in collecting, analyzing, cleaning, and qualifying data through extensive secondary research. Responsibilities included using various tools and resources to ensure data accuracy and reliability.
Key Responsibilities:
Data Collection and Analysis: Proficiently gathered and analyzed data related to US solar projects, aggregating data from diverse sources to ensure quality and accuracy.
US Government Data Handling: Successfully retrieved data from US government websites, with a focus on Solar Contractors, crucial for our Solar Data Platform, aggregating solar project data from thousands of sources.
Real-time Market Visibility: Contributed to OHM Analytics' Solar Index, offering real-time visibility into the US solar market, frequently cited by leading news outlets.
Online Research and Verification: Conducted extensive online research to find and verify utility project data, enhancing our comprehensive contractor database.
Advanced Search Techniques: Utilized Google search with boolean operators for efficient source identification and data collection.
Operational Tools: Effectively managed projects with tools like Google Sheets, Box, and Basecamp, promoting seamless team collaboration.
Email Communication: Demonstrated strong email writing skills when liaising with government departments and stakeholders for data gathering.
Additional Contributions:
Data Accuracy: Played a vital role in maintaining data accuracy, consistency, and relevance, elevating the Solar Data Platform's value.
Cross-functional Collaboration: Actively streamlined data collection processes and ensured timely project deliveries through collaboration.
Analytical Skills: Translated data into actionable insights, contributing to strategic decision-making.
Data Privacy: Upheld data privacy and compliance standards in handling sensitive information.
Dec 20193 yrs 6 mosMay 2023
Renewable Energy Market Intelligence: Managed high-volume data collection and analysis for the U.S. Solar Energy sector, providing critical insights into contractor performance and project pipelines for a real-time Solar Data Platform. Data Integrity & Verification: Validated complex datasets retrieved from U.S. Government portals and industry registries, ensuring 100% data accuracy and compliance with privacy standards. Remote Operations Management: Collaborated effectively across distributed global time zones using Basecamp, Box, and Google Sheets, demonstrating strong self-discipline and remote project coordination skills.
May 20163 yrs 5 mosSep 2019
May 20163 yrs 5 mosSep 2019
Data Governance & QA: Led data quality assurance initiatives for large-scale marketing datasets, ensuring 99% accuracy across Salesforce.com and internal CRMs to support global sales intelligence campaigns. Process Improvement: Developed data management frameworks and utilized Excel Macros to automate cleansing processes, significantly reducing manual effort and turnaround time. SLA Management: Consistently met and exceeded strict Service Level Agreements (SLAs) for productivity and data quality, supporting high-velocity marketing initiatives.
Nov 20141 yr 7 mosMay 2016
Pune/Pimpri-Chinchwad Area
Jan 201410 mosOct 2014
Education
Undergraduate Coursework in Computer Applications (BCA)
Pune university
High School Diploma
Maharashtra State Board of Technical Education, Mumbai
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