---
title: "Atul Mahato - Relationship Manager in the Postpaid Owner Line of Business (LOB) in Asansol | Tal"
description: "Meet Atul Mahato, Relationship Manager at NoBroker | 7+ yrs in BPO support & business development | Expert in inbound, outbound & chat support | Passionate about client success & service delivery. based in Asansol."
image: "https://tal.club/meet/atul-mahato/share-image"
---

# Atul Mahato on Tal

## Headline

Relationship Manager at NoBroker \| 7\+ yrs in BPO support & business development \| Expert in inbound, outbound & chat support \| Passionate about client success & service delivery\.

## About

As a Senior Business Development Manager at Vicetech, I specialize in driving strategic growth and building strong client relationships in the BPO sector\. With nearly 5 years of hands\-on experience in the customer support domain, I bring a deep understanding of client needs and service excellence across telecom, e\-commerce, finance, healthcare, and government survey verticals\. My journey from frontline customer care roles to business development has equipped me with a unique perspective—allowing me to design and deliver tailored outsourcing solutions that not only meet but exceed expectations\. At Vicetech, I lead initiatives to identify opportunities, craft compelling proposals, and forge long\-term partnerships that contribute to operational efficiency and client success\. I'm passionate about leveraging BPO as a strategic advantage for businesses and always open to connecting with professionals looking to optimize customer support, reduce costs, and scale effectively\. Let’s connect if you’re looking to transform your customer experience or explore how outsourcing can support your business goals\.

## Location

Asansol

## Work experience

Relationship Manager in the Postpaid Owner Line of Business \(LOB\) at NoBroker\.com, May 2025 \- Present · 1 yr 1 mo, Bengaluru, Karnataka, India, As a Relationship Manager in the Postpaid Owner Line of Business \(LOB\) at NoBroker, I am responsible for delivering exceptional service to property owners who subscribe to our premium postpaid services\. My core responsibilities include: Building strong relationships with property owners and understanding their needs\. Assisting clients in property listing, documentation, and advertisement support\. Coordinating with internal teams to ensure timely service delivery and property visibility\. Regularly updating clients about the status of their property listings and leads\. Resolving queries and concerns promptly to maintain high customer satisfaction\. Driving customer engagement, renewals, and referrals through trust and consistent support

Senior Business Development Manager at VICETECH, Apr 2025 \- May 2025 · 2 mos, Hybrid, Identify and pursue new business opportunities in BPO services across sectors like telecom, e\-commerce, finance \(BFSI\), healthcare, and government surveys\. Develop and present customized outsourcing proposals to clients, showcasing Vicetech’s value\-driven solutions\. Build and maintain long\-term client relationships through a consultative approach and consistent value delivery\. Coordinate with operations and delivery teams to ensure smooth client onboarding and service execution\. Drive revenue growth through strategic partnerships, lead generation campaigns, and market expansion\. Monitor industry trends and competitor activities to position Vicetech as a preferred outsourcing partner\. Represent Vicetech in client meetings, virtual demos, and B2B networking events to build brand presence\. Achieve and exceed quarterly sales and conversion targets through data\-driven planning and performance tracking\.

Business Development Manager at VICETECH, Sep 2024 \- Apr 2025 · 8 mos, On\-site, Drives growth and revenue by identifying new business opportunities, managing client relationships, and leading sales teams to achieve targets\. They develop strategies to expand the client base, increase market share, and promote services, while ensuring high client satisfaction and retention\.

L3 customer care executive at Reliance Jio Infocomm Limited, Jul 2021 \- Aug 2024 · 3 yrs 2 mos, Kolkata, West Bengal, India, As a Senior Customer Care Executive at Jio International Premium Customer Care, I spearheaded support for high\-profile clients, including Bollywood actors, politicians, and VIP customers globally\. With over 2 years of experience, I expertly managed inbound, outbound calls, and chats, leveraging various CRM systems to deliver top\-notch service\. My achievements include: \- Consistently achieving top performance in my team \- Providing personalized support to prestigious clients, ensuring timely resolution of their queries \- Mentoring team members in the absence of the Team Lead \- Demonstrating expertise in CRM systems, ensuring seamless customer interactions \- Showcasing exceptional communication skills, handling sensitive customer issues with diplomacy and professionalism My experience has equipped me with the skills to handle diverse customer needs, lead teams, and drive excellence in customer service\. I am confident in my ability to bring value to any organization seeking a dedicated and results\-driven customer service professional\.

Customer Care Executive at BPO Convergence Pvt\. Ltd\., Aug 2019 \- Jul 2021 · 2 yrs, Asansol, West Bengal, India, As a seasoned Customer Service Professional with experience in BPO Convergence, I delivered exceptional support to Airtel clients, mirroring my success at Jio International Premium Customer Care\. With a proven track record of excellence, I: \- Handled inbound, outbound calls, and chats with precision, resolving complex customer queries \- Utilized expertise in CRM systems to ensure seamless interactions and timely issue resolution \- Provided personalized support to high\-value clients, fostering loyalty and driving customer satisfaction \- Mentored team members, sharing knowledge and best practices to enhance team performance \- Consistently achieved top performance metrics, demonstrating my dedication to excellence In this role, I honed my skills in: \- Customer relationship management \- Conflict resolution and negotiation \- Team leadership and development \- Process improvement and implementation \- CRM system expertise With experience serving prestigious clients, including Bollywood actors and politicians, I possess a unique understanding of the importance of discretion, professionalism, and exceptional service\. I am confident in my ability to leverage my skills to drive success in any customer\-centric organization\.

## Education

12th Commerce, Accounting, West bengal council of higher secondary education

10th, Hindi, West Bengal Board of Secondary Education \(WBBSE\)

[View the original profile](https://tal.club/meet/atul-mahato)

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