Headline

Engineering Leadership | GenAI, Payments & Enterprise Platforms | 18 Yrs | Salesforce · Zeta · Goldman Sachs | Scaled Eng Orgs, 10M+ Users, 600 TPS

About

Engineering leader with 18+ years of experience building and scaling cloud-native platforms, distributed systems, and high-performing engineering organizations across fintech and enterprise SaaS. Proven track record of leading 35+ engineers, delivering platforms serving 10M+ users, and driving measurable business outcomes in reliability, scalability, and cost efficiency. Experienced in embedding GenAI into enterprise products, improving developer productivity, accelerating workflows, and simplifying complex user experiences through intelligent automation. Strong focus on platform strategy, organizational leadership, and operational excellence, with deep expertise in distributed systems, cloud architectures, and large-scale transaction systems.

Location

Bengaluru

AI stack

aistudio

claude code

claude

gemini

langchain

langgraph

Work experience

Sr Engineering Manager at Salesforce, Mar 2025 - Present · 1 yr 7 mos, Own the technical vision, roadmap, and execution of Data Processing & Batch Platform targeting 1000+ enterprise customers Served as a Salesforce technical leader in customer engagements, presenting roadmap strategies that restored customer trust and reinforced long-term partnerships Led GenAI integration into enterprise SaaS platform, enabling: Prompt-driven workflow creation Intelligent recommendations for system configuration AI-assisted debugging and investigation workflows for developers Context-aware summarization and monitoring insights Improved developer productivity and reduced investigation effort significantly Identified recurring pain areas across multiple customer facing teams through disciplined operational reviews and executed a reliability roadmap that decreased failures by 50% Define SLOs (latency, availability, performance) and align cross-functional teams Defined and standardized operational dashboards, enabling peer teams to reduce manual effort and reclaim ~10% of their working time Guided the Customer Experience team to document best practices on public documentation & enabled tech support teams with SOPs to reduce MTTD and investigation count by 50%

Senior Engineering Leader at Zeta Suite, Jan 2022 - Feb 2025 · 3 yrs 2 mos, Bengaluru, Karnataka, India, Led the engineering efforts for Pluxee India, Pluxee Philippines benefits businesses and Payzapp acquiring charter Managed engineering managers and principal engineers, building leadership depth and scaling org capabilities Led multi-team platform engineering organization (70+ engineers) across payments, onboarding, and merchant ecosystems to deliver a card program demo Hiring the right fit and retaining the crucial talent for the organization Delivered PayZapp 2.0 platform (10M+ users) with improved reliability and transaction success for HDFC Bank Partnered with Visa, Mastercard, and Discover card networks to introduce the Device Tap & Pay feature on Payzapp, achieving a successful launch with Visa during GFF 2023 Strategized the approach to handle a payment throughput of 600 transactions per second (TPS) using Locust, Mountebank, DB optimisation, APIs optimisation and auto-scaling Conceptualized and provided direction for an automated merchant onboarding platform, enabling the onboarding of 10,000 merchants in under 10 minutes in a live environment, resulting a cost saving of $100K Owned cross-functional execution with banks, card networks, and internal teams

Vice President Software Engineer at Goldman Sachs, Aug 2021 - Dec 2021 · 5 mos, Bengaluru, Karnataka, India, Led reliability improvements for critical systems, eliminating recurring production downtime under high load conditions Implemented resilience patterns (circuit breaker, rate limiting) using customized frameworks to improve system stability Collaborated with global teams to define stability roadmap and operational priorities

Associate Director at IHS Markit, Aug 2016 - Jul 2021 · 5 yrs, Noida Area, India, Designed and delivered cloud-native, serverless platform components using AWS (S3, Step Functions, DynamoDB, SQS, SNS, Cognito) Built a distributed workflow engine using Hazelcast, enabling scalable orchestration across services Improved application performance by 3x through concurrency optimization and database tuning Led development of modular, scalable systems supporting enterprise-grade workloads

Technical Lead (Business System Consultant 5) at Wells Fargo Securities, Apr 2015 - Aug 2016 · 1 yr 5 mos, Hyderabad Area, India, Formulated a new team of 4 developers from scratch Designed and Implemented scalable market data provider service named PubSub and onboarded 3 data sources on PubSub without affecting performance of the service Developed a universal message simulator that helped in automated, load and manual testing of the trading platform Reduced “close book” process time by 50% by exploring Solace channel’s bi-directional properties

Software Designer at Royal Bank of Scotland, Jan 2011 - Aug 2014 · 3 y 7 mo, Gurgaon

Software Engineer at Accenture, Jan 2010 - Jan 2011 · 1 y, Gurgaon

Associate Consultant at Oracle Financial Services, Sep 2007 - Dec 2009 · 2 y 3 mo, Mumbai

Education

B.Tech, Computer Science and Engineering, Hemwati Nandan Bahuguna Garhwal University

G.I.C Pauri Garhwal