Headline

Forward Deployed Engineer | Full-Stack + AI Agents & RAG in Production for a Fortune 500 Client | 10+ Yrs with Enterprise Customers | Remote from India · US/EU Hours

About

Full-stack developer who moved into AI: first LLMs, then agents and the apps I built around them, then machine learning and fine-tuning. I work the way a Forward Deployed Engineer does: I sit with the customer, turn a messy business problem into working software, and own it in production. I've spent 10+ years working directly with enterprise customers, the last 5+ as a hands-on engineer: - Now, LTIMindtree: lead developer of a 4-agent LangGraph assistant on Google Vertex AI for a Fortune 500 consumer-goods client. I turn the client's business rules into agent behavior. An intent agent routes each request to specialist agents, a retrieval agent queries the client's Azure AI Search RAG through MCP tool nodes, and Arize Phoenix evals show me where routing fails so I can fix it. - Sherweb (Canada, remote): customer-facing engineer for enterprise Microsoft 365 tenants. Held a 99.5% SLA, led SEV-A recoveries, and turned repeat customer problems into software: Graph API monitoring that made detection 45% faster and a ticketing system that cut response time 35%. - Etisalat (Dubai, 6 years): the link between 3 engineering teams and enterprise telecom clients, running incident triage, escalations, post-incident reviews and SLA negotiations. - Freelance (Upwork): a RAG sales assistant over a 13K-item inventory that improved a client's sell-through efficiency 30%, plus 15+ remote client projects. On the ML side, I fine-tuned Gemma for IT incident triage. Prompting plateaued around 20% accuracy, so I trained on 1,500 real incidents, found where severity detection was breaking, added 400 targeted examples and a second LoRA adapter. Severity accuracy went from 7% to 89%. What I work with - Agents: LangGraph, multi-agent routing, MCP tools, RAG (Azure AI Search, ChromaDB) - Models: Gemini, OpenAI, Claude; LoRA fine-tuning of open-weight models - Full-stack: Python, TypeScript, React, Next.js, Node.js, PostgreSQL, Vertex AI, Azure, Graph API Also built, solo - WriteBookAI: an agentic SaaS that helps professionals create authority books in their own voice. Live, 184 free-tier users, all organic. - CryptoClever: a live multi-agent trading platform. Scalping, swing and news agents (an LLM scores each news event), an AI layer that double-confirms every signal, and an execution agent trading Binance spot 24/7. Based in India (IST). I've worked remotely with Canadian, US and EU clients and keep US-morning and full EU-hours overlap. Open to remote Forward Deployed, Solutions and Applied AI Engineer roles, full-time or contract (B2B). Email: aatif2003@gmail.com

Location

Mumbai

AI stack

antigravity

claude code

claude

gemini

hugging face

mcp

Work experience

Software Engineer | Forward Deployed – Enterprise AI Applications at LTIMindtree, Dec 2024 - Present · 2 yrs, Pune District, Building AI-powered applications for European enterprise clients integrated with Microsoft 365 SaaS ecosystem. Develop full-stack solutions using JavaScript, Node.js, React, and REST APIs while integrating OpenAI and Gemini APIs for intelligent automation. Create custom Microsoft Graph API integrations to connect business workflows with Microsoft 365 services including Azure AD authentication and data systems. Work directly with remote clients to design, develop, and deploy production-grade software with focus on scalability and reliability.

Software Engineer – Platform Automation at Sherweb, Nov 2021 - Nov 2023 · 2 yrs 1 mo, India, Worked on large-scale Microsoft 365 SaaS systems, building automation and internal tools to improve platform reliability and operational efficiency. Developed PowerShell-based automation integrated with Microsoft Graph API, and contributed to an internal React-based ticketing system with full CRUD functionality used by employees. Owned production reliability, incident resolution, and cross-team delivery across enterprise identity and collaboration services.

Software Engineer – Platform Integrations & Web Systems at Upwork, Jan 2021 - Sep 2025 · 4 yrs 9 mos, Mumbai, Maharashtra, India, Built and shipped production-grade software systems across multiple projects, focusing on web applications, platform integrations, and scalable frontend architectures.

Software Developer (Advanced MERN Stack Training) at Crio.Do, Dec 2019 - Aug 2020 · 9 mos, Completed Crio.do's Advanced Software Development Bootcamp with intensive focus on MERN stack development and production-ready software engineering practices. Built full-stack applications using MongoDB, Express.js, React, and Node.js while applying industry best practices in API design, data modeling, and frontend state management. Gained hands-on experience through real-world project simulations, peer code reviews, and system-oriented problem solving. Learned software development fundamentals including version control with Git, RESTful API architecture, database schema design, authentication systems, and deployment workflows. Developed strong foundation in modern web development technologies and agile software engineering practices.

Technical Operations & Delivery Coordinator (Multi-Team Incident Management) at Etisalat, Nov 2013 - Oct 2019 · 6 yrs, Dubai, Coordinated delivery and incident response across three engineering and operations teams, serving as the execution bridge between managers and technical teams. Managed task prioritization, escalation workflows, and inter-team dependencies to maintain service continuity and ensure on-time delivery of telecommunications services. Tracked project milestones, facilitated communication between stakeholders, and resolved blockers to keep teams aligned and productive. Handled incident management processes including triage, escalation, and post-incident reviews to minimize service disruptions. Developed strong understanding of IT service management, team coordination, and operational excellence in large-scale telecommunications infrastructure.

Education

Bachelor of Engineering (BE), Electrical, Electronic and Communications Engineering Technology/Technician, Visvesvaraya Technological University