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Accounts Receivable Associate at WNS Global Services | Insurance Collections | Payment Processing | Reconciliation | Oracle & Advanced Excel

About

Detail-oriented Accounts Receivable professional with around 2 years of experience in the insurance domain, specializing in collections, payment processing, commissions, refunds, and policy-related transactions. Currently working with WNS Global Services, where I manage end-to-end AR collection processes, customer query resolution, reconciliations, and payment follow-ups while ensuring SLA and quality compliance. Skilled in Oracle, Advanced Excel, MS Office, and account reconciliation with a strong focus on accuracy, communication, and problem-solving. Key achievements include: • Consistently exceeding monthly collection targets by 10–15% • Maintaining 98–100% accuracy in transaction processing • Efficiently handling 40–60 customer interactions daily I am looking to grow my career in Accounts Receivable, Finance Operations, Insurance Operations, and Process Management while contributing to organizational success. Open to networking and professional opportunities.

Location

Pune District

Work experience

Accounts Receivable Associate at Wns Global Service PrivateLimited, Jul 2024 - Present · 2 yrs, Pune District, • Managing end-to-end Accounts Receivable (AR) collection processes for insurance clients. • Handling customer interactions to resolve queries related to insurance policies, payments, outstanding balances, commissions, and refunds. • Performing payment follow-ups and collections activities to reduce overdue receivables and improve cash flow performance. • Processing policy-related transactions while ensuring compliance with client guidelines and internal process standards. • Utilizing Oracle and Advanced Excel for transaction processing, reporting, reconciliation, and data management. • Maintaining high accuracy in payment processing, commissions, refunds, and account reconciliation activities. • Collaborating with cross-functional teams to resolve discrepancies and ensure smooth operational workflow. • Achieved 10–15% improvement in monthly collection targets and maintained 98–100% transaction accuracy. • Efficiently handled 40–60 customer interactions daily while ensuring quality service and timely issue resolution. • Consistently meeting SLA targets, quality benchmarks, and operational timelines.

Education

Bachelor of Commerce - BCom, Business/Commerce, General, Haribhai V. Desai College of Commerce,Pune

HSC, Haribhai V. Desai College of Commerce,Pune