Headline

Head of Platform & Reliability Engineering, EVP, Technology, HDFC Bank

About

A Leader with an urge to solve complex problems and continuously looks for opportunities to innovate, lay out the vision, and fearlessly embrace technology. On the people front, identify top talents, align talent to the right challenges, mentor and nurture skills to realize their full potential iteratively, promote diversity in thinking, and take pride in accomplishments. aggressively learn from failures, create autonomy and ownership for the teams, and constantly encourage the team with a deep emphasis on learning. Awards: Leadership award for Inclusiveness (2021), Several spot/talent awards between(2005-2021), Best Technology Documentation, two years consecutively (2015, 2016), (Nominated) Leader for Technology, Innovation, Elating customers (2021). Currently, I am responsible for NoSQL technologies in PayPal. My team owns Aerospike, Cassandra, Couchbase, MongoDB Infrastructure, Database Life cycle management system (homegrown), and Infrastructure monitoring deployed on-premise and Public cloud worth ~$80M. I have played the roles of Leader, Architect, Manager, Engineer, and Product Manager without title and have helped immensely to enable my teams in crucial situations. I/my team was responsible for designing systems from the ground up, which serve fraud protection, compliance, and payments for $1T Total payment volume, performing 12 million transactions per second in <1 millisecond at the 99th percentile, 58PB of storage, enabling safe and fast payment experience of PayPal. This work came from a small, organized, highly energized, talented team of diverse engineers showcasing extreme engineering. I am a technology enthusiast and learn Software, Hardware, Products, Experiences, and Processes while staying curious. I constantly find ways to innovate by bringing what I comprehend into practical use at work. In the last seven years, my research in NVMe/NVMeoF/Persistent Memory, close connections with Hardware vendors, performance profiling, and operational scale designs helped us save $40M in infrastructure CAPEX. I enjoy Biking, Hiking, Tennis, Badminton, Culinary, Coffee Roasting, Carpentry, and Gardening, which teaches me to stay rooted and value things around me. In my spare time, I volunteer for Girl Scouts, allowing me to stay connected with my daughter and a channel to share relevant learnings with the troop.

Location

Bengaluru

Work experience

Executive Vice President, Technology at HDFC Bank, Dec 2022 - Present · 3 yrs 9 mos, Bengaluru, Karnataka, India, Helping build reliable platforms for Retail (Mobile and Net banking), Payments, Corporate, Small business Head of Engineering - Cloud - AWS/GCP/Azure - SRE - Reliability Engineering - Database Engineering - Amazon RDS, GCP Cloud SQL (Postgres), Amazon ElasticCache, Aerospike, YugaByteDB - Observability - Dynatrace, Site24x7, OpenTelemetry, Prometheus , Grafana - Platform Engineering - Temporal.io, GoLang, Java, Microservices application platform - DevSecOps - Terraform, Ansible, SonarCube, Checkmarx - Operations Engineering - L1/L2/L3 operations for Mobile and Netbanking Platforms Security engineering

Senior Engineering Manager - Database Cloud Engineering at PayPal, Apr 2020 - Dec 2022 · 2 yrs 9 mos, San Jose, California, United States, As a Senior engineering manager: - Responsible for $80M worth infrastructure - Managed 3 engineering teams in US/APAC time zones - Cost modeled deployments of databases in the Public Cloud for production workloads - Strategized SKU, Storage, Performance characteristics for the Databases in the Cloud - Collaborated with business teams Risk, Compliance, AIML, Graph, Customer success - Partnered with Platform, GCP Cloud, Datacenter, Product and Architecture teams - Delivered multi-year vision, Product Strategy, Roadmaps, Engineering solutions for Databases, Distributed systems, Public Cloud/On-prem strategy, Storage solutions, Database Automations and Life cycle management APIs. - Hired top talents, Nurtured and helped bring the best out of everyone - Earned various awards, recognition in the organization for leadership Responsibilities: - Ownership of Aerospike, Cassandra, Couchbase, MongoDB DB infrastructure - Ownership of DBaaS Platform - Home grown - Ownership of Database Lifecycle Management API Platform - Home grown - Fast Storage Solutions - Persistent Memory, NVMe, NVMeoF technologies - Database Containerization

Senior MTS Software Engineer - Database Engineering Lead at PayPal, Jul 2016 - Apr 2020 · 3 yrs 10 mos, San Jose, California, United States, Expanded the scope to lead various database technologies, and build a database automation platform to manage the database life cycle as an engineering lead. The platform was designed to enable database engineers to write life cycle Ansible API/function per technology which the platform would execute as part of the common workflows, executed by Airflow/Temporal engines as the foundation. - Aerospike - Couchbase - Cassandra - MongoDB

MTS2 Staff Software Engineer - Database Engineering Team at PayPal, Apr 2015 - Jul 2016 · 1 yr 4 mos, San Jose, California, United States, Moved into a Database Infrastructure team to focus on databases - Aerospike NoSQL Database - Terracotta Distributed/Local Caching

MTS1 Software Engineer - Risk Payment Modeling at PayPal, Nov 2010 - Apr 2014 · 3 yrs 6 mos, San Jose, California, United States, Responsibilities: Lead development of platforms for Event containers, Variable generation framework, Payment modeling applications and libraries for Distributed caching, Local Caching.

Staff Software Engineer - Global Billing, Payment Gateway, Customer Support at eBay Inc., Aug 2007 - Oct 2010 · 3 yrs 3 mos, San Jose, CA, Responsibilities: - Architecting, Leading, Designing, Developing Highly Scalable Distributed systems. - Manage Billing Systems and Payment Gateway. - Built Customer support applications to manage - Accounts, Subscriptions, Billing, Feedback, Listing - Lead cross-functional technical teams - Mentoring interns Specialized: Distributed Asynchronous Messaging Systems Data Reconciliation for Asynchronous Systems Secure Bank Transfer Technologies, Connect Direct/Secure FTP protocols

Senior Software Engineer - Global Billing at eBay Inc., Oct 2005 - Oct 2007 · 2 yrs 1 mo, San Jose, California, United States, eBay Global Billing Project: Expert in Kenan Billing API Account Management Application - high scale billing application Account Serialization Application - layer7 routing application to serialize writing to Oracle DB Billing as a service - Developed services, Integrated into eBay Ad technology Payment Gateway - Citibank Direct Connect Skills: C, C++, Java, Perl

IT Analyst - Lucent Octel (Blore), Lucent Next Gen VOIP (Columbus), Kenan Billing (eBay Inc) at Tata Consultancy Services, Sep 2000 - Oct 2005 · 5 yrs 2 mos, Bangalore, Columbus OH, San Jose CA, eBay Inc - San Jose, CA Joined the Rockstar team of Billing messaging and Payment Gateway; being a junior engineer was lucky to have exceptionally talented colleagues and managers who would influence me for the rest of my career to make me better every day. Built Billing API interfaces using Kenan/Arbor C libraries by with C++ application, which is the core billing component powering the Global billing of eBay. Expanded my scope to work on Gen2 architecture of Global billing that would utilize high scale async messaging and achieve parallel processing, making billing a horizontally scaled infrastructure for eBay. Lucent Technologies - Columbus, OH Was lucky to work with the smartest lucent engineers who were working on Next Gen VoIP solutions. Tata Consultancy Services, Bangalore TCS Bangalore: Was identified as a Leader for a technical team in the first 6 months of joining, comprising of senior team members and, of course, members who were recent graduates, but was a great early exposure to how to balance a team of varying expertise levels and lead while learning from team members. Specialized: - Kenan Billing API (eBay Inc) - Building eBay Global Billing Applications (eBay Inc) - Building eBay Payment Gateway Applications (eBay Inc) - Lucent/Arbor Billing system (Lucent Technologies) - Lucent - Integrated Voice Dialing Technologies (Lucent Technologies) - Applications for Next Gen VOIP products (Lucent Technologies) - Lucent - Octel Voice Messaging System (Lucent Technologies) - An expert on Octel Command Language (Lucent Technologies) - API communication protocols, Stack Analysis (Lucent Technologies) - Proficient in - C, C++ (Lucent Technologies)

Education

Bachelor of Engineering, Electronics and Communications Engineering, Manipal institute of technology