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Atharva Joshi

Senior IT Infrastructure Engineer | Windows Server | Active Directory | Network Administration | Firewall | Switches | Microsoft 365 | Avaya | Genesys | L2/L3 Support | 8+ Years Experience

Pune District

6+ years of work experience

Transcom India
Nov 20241 yr 11 mosPresent

Pune

Transcom India
Nov 20241 yr 11 mosPresent

Provide L1/L2 technical support for hardware, software, network, and application issues. Troubleshoot Windows OS, desktops, laptops, printers, scanners, VPN, and Outlook issues. Monitor enterprise applications and resolve production incidents within SLA. Perform root cause analysis (RCA) and provide long-term fixes for recurring issues. Manage user access, Active Directory administration, and system configuration. Work with cross-functional teams for incident resolution and service improvement.
iEnergizer
Aug 20231 yr 4 mosNov 2024

Pune District, Maharashtra, India

Credence Global Solutions
Jun 20233 mosAug 2023

Pune District, Maharashtra, India

iEnergizer
Feb 20231 yr 10 mosNov 2024

Provided enterprise IT support for servers, networks, and end-user systems. Handled desktop support, network troubleshooting, and server monitoring. Maintained system uptime and infrastructure stability. Resolved technical incidents and supported production environments.
Klug Avalon Mechatronics Private Limited
Feb 20233 mosApr 2023

Pune District, Maharashtra, India

iSON Xperiences
Oct 20202 yrs 5 mosFeb 2023

Pune District, Maharashtra, India

Atharva’s AI Stack

meta
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ChatGPT
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Education

Bharati Vidyapeeth

BCA, Bachelor of Computer Applications

Bharati Vidyapeeth

20242 yrs2026

10+2, MCVC-Electrical

Amravati University

20152 yrs2017

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Headline

Senior IT Infrastructure Engineer | Windows Server | Active Directory | Network Administration | Firewall | Switches | Microsoft 365 | Avaya | Genesys | L2/L3 Support | 8+ Years Experience

Location

Pune District

AI stack

meta

ChatGPT

Work experience

Senior Desktop support Engineer at Transcom India, Nov 2024 - Present · 1 yr 11 mos, Pune

Application Support Engineer at Transcom India, Nov 2024 - Present · 1 yr 11 mos, Provide L1/L2 technical support for hardware, software, network, and application issues. Troubleshoot Windows OS, desktops, laptops, printers, scanners, VPN, and Outlook issues. Monitor enterprise applications and resolve production incidents within SLA. Perform root cause analysis (RCA) and provide long-term fixes for recurring issues. Manage user access, Active Directory administration, and system configuration. Work with cross-functional teams for incident resolution and service improvement.

IT Support Specialist at iEnergizer, Aug 2023 - Nov 2024 · 1 yr 4 mos, Pune District, Maharashtra, India

System Administrator at Credence Global Solutions, Jun 2023 - Aug 2023 · 3 mos, Pune District, Maharashtra, India

Information Technology Support Specialist at iEnergizer, Feb 2023 - Nov 2024 · 1 yr 10 mos, Provided enterprise IT support for servers, networks, and end-user systems. Handled desktop support, network troubleshooting, and server monitoring. Maintained system uptime and infrastructure stability. Resolved technical incidents and supported production environments.

System Administrator at Klug Avalon Mechatronics Private Limited, Feb 2023 - Apr 2023 · 3 mos, Pune District, Maharashtra, India

Information Technology Team Lead at iSON Xperiences, Oct 2020 - Feb 2023 · 2 yrs 5 mos, Pune District, Maharashtra, India

Education

BCA, Bachelor of Computer Applications, Bharati Vidyapeeth

10+2, MCVC-Electrical, Amravati University

Atharva Joshi - Senior Desktop support Engineer in Pune District | Tal