Headline

JUSPAY | Product | 0→1 Product Builder | Fintech Platforms (150M+ Txns/day) | Ex-Cleantech Marketplace | Exploring AI Product Systems, Product Operations

About

Product Manager with 4+ years of experience building and scaling B2B SaaS, payments, platform, and marketplace products across FinTech, logistics, and supply-chain ecosystems. Proven track record of owning 0→1 and scale-stage products used by thousands of suppliers, partners, and enterprises. Currently driving high-scale UPI and payment platforms at Juspay, supporting 150M+ daily transactions, improving success rates, latency, and partner SLAs across banks and PSPs. Previously led marketplace, compliance, logistics, and workflow automation platforms at Recykal—digitizing low-tech ecosystems and reducing operational risk by up to 75%. Strong expertise in product discovery, roadmap ownership, platform reliability, compliance systems (KYC, risk, verification), workflow automation, data-driven optimization, and cross-functional execution with engineering, design, data, risk, and operations teams. I am a Product Manager with experience building and scaling digital platforms across fintech and cleantech ecosystems. My work sits at the intersection of product development, platform scale, and operational systems. Currently at Juspay, I work on the GPay UPI stack managing high-scale payment systems supporting ~150M+ daily transactions. My work involves coordinating NPCI mandates, ensuring reliability of financial infrastructure, and solving operational product challenges in large-scale distributed systems. Prior to fintech, I worked in the cleantech sector at Recykal where I helped digitize the informal waste management ecosystem. The focus was on building marketplace and logistics products that connected recyclers, transporters, and enterprises while solving real-world supply chain inefficiencies. Across both industries, what excites me most is building products from **0→1** — identifying ambiguous problems, designing scalable systems, and translating complex operational challenges into product solutions. Recently, I have developed a strong interest in exploring how **AI can augment product systems**, especially in areas such as: • workflow automation • decision-support systems • operational intelligence • large-scale data-driven platforms I am particularly interested in working on **AI-first products and platform companies** where product thinking, data, and intelligent systems converge. Open to conversations around: AI Product Management Platform Products Marketplace Systems Fintech Infrastructure

Location

Hyderabad

AI stack

claude code

claude

gemini

lovable

ollama

ChatGPT

Work experience

Associate Program Manager at JUSPAY, May 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India, • Own end-to-end product metrics for GPay UPI platform across Axxis, Okaxis, and ICICI, supporting 150M+ daily transactions • Defined and tracked success rate, latency, failure buckets, PSP health, and partner SLAs • Partnered with SRE, backend, and risk teams to improve platform reliability and transaction success • Built internal dashboards, alerts, and CRM workflows to reduce incident resolution time • Worked on fraud detection, anomaly monitoring, and data integrity initiatives

Product and Strategy at Recykal.com, Jan 2024 - Jun 2025 · 1 yr 6 mos, Hyderabad, Telangana, India, • Led 0→1 product development for a SaaS marketplace connecting brands, recyclers, aggregators, and waste suppliers • Built and scaled a vendor onboarding & compliance platform covering KYC, verification, scoring, and risk assessment • Designed a nationwide logistics tracking system managing 3,000+ MT/month material flow • Implemented an internal operations platform used by 200+ employees • Reduced fraud and compliance risk by ~75% using geo-verification, video-KYC, and audit workflows

Product Manager at Recykal.com, Apr 2023 - Dec 2023 · 9 mos, Hyderabad, Telangana, India, • Owned digitization of 50+ waste collection centers (attendance, inventory, financials, logistics) • Built supplier and consumer-facing apps using CleverTap, WhatsApp, Gupshup, and Interakt • Applied AI-assisted waste identification and segmentation, improving efficiency by 50% • Led cross-functional teams across engineering, design, QA, and operations

Co-Founder (Marketing and Product) at Wisdom11, Dec 2022 - Aug 2023 · 9 mos, Hyderabad, Telangana, India, - Co-founded a sports fantasy league application, managing both marketing and product interface. - Grew the Instagram page to 500+ followers within three months and managed multiple marketing channels. - Led the development of the user interface, achieving a user base of over 1,000 within six months.

Associate Product Manager at Recykal.com, Apr 2022 - Mar 2023 · 1 yr, Hyderabad, Telangana, India, • Scaled supplier marketplace MAU from 0 → 90 in 6 months in a low-tech ecosystem • Built vendor lifecycle, receivables, compliance onboarding, and rating systems • Reduced operational losses by 25–50% through visibility and risk controls • Delivered internal tools for credit limits, margin prediction, fulfillment, and payments

Business Analyst (Product) at Recykal.com, Mar 2021 - Mar 2022 · 1 y, Hyderabad

UI/UX Designer at Recykal.com, Sep 2020 - Jan 2021 · 4 mo, Hyderabad, Designed seller onboarding and internal ERP portal Received Pre Placement offer

UI/UX Designer at Freelance, Jul 2020 - Oct 2020 · 4 mos, Raurkela, Odisha, India, - Developed a multi-purpose application for a restaurant club, including features for food ordering, hall bookings, and sports complex reservations. - Enhanced customer experience with faster delivery times, reducing reliance on third-party services and cutting costs. - Digitized the reservation process, improving communication and efficiency, and significantly reducing manual labor hours.

Intern UI/UX Designer at copods - partners in your digital journey, May 2019 - Jul 2019 · 3 mos, Pune/Pimpri-Chinchwad Area, 1. Understanding the brick-and-mortar supermarket in Baner, Pune, Maharastra 2. Applied various design principles to understand the user behaviour to come up with a solution

Education

GrowthX®

Bachelor's degree, Industrial and Product Design, National Institute of Technology Rourkela