Headline

Packaged app development associate

About

Infrastructure Service Management professional with over 2 years of experience at Accenture. Expert in end-to-end Incident Management and real-time system monitoring using ServiceNow to maintain strict SLA compliance. Proven track record in leading high-pressure triage bridges and coordinating crossfunctional teams to resolve complex technical outages. Committed to driving operational excellence through both proactive system health monitoring and reactive crisis resolution.

Location

Lucknow

Work experience

Pacakged app development associate at Accenture, Apr 2024 - Present · 2 yrs 3 mos, Gurugram, Haryana, India

Education

Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General, Babu Banarasi Das University

Master of Business Administration - MBA, Accounting and Finance, Amity University Online