Ashutosh Sahni profile photo 1 on Tal

Ashutosh Sahni

Customer Support Executive at Concentrix

Gorakhpur

2+ years of work experience

MIS COMPUTER
Jun 20251 yr 2 mosPresent

Gorakhpur

• Manage daily sales operations and customer enquiries. • Handle stock and inventory management with accurate records. • Lead and supervise the sales team to achieve targets. • Resolve customer complaints and provide after-sales support. • Prepare daily sales reports and coordinate with suppliers.
Concentrix
May 20241 yr 3 mosJul 2025

Gurugram

• Handled high-volume inbound customer calls professionally. • Resolved customer queries related to products, orders and accounts. • Maintained high CSAT and quality scores. • Assisted customers with troubleshooting and order tracking while meeting KPIs.

Education

Deen Dayal Upadhyaya (DDU) Gorakhpur University

Bachelor of Commerce, Business/Commerce, General

Deen Dayal Upadhyaya (DDU) Gorakhpur University

20183 yrs2021

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Headline

Customer Support Executive at Concentrix

Location

Gorakhpur

Work experience

Sales Manager at MIS COMPUTER, Jun 2025 - Present · 1 yr 2 mos, Gorakhpur, • Manage daily sales operations and customer enquiries. • Handle stock and inventory management with accurate records. • Lead and supervise the sales team to achieve targets. • Resolve customer complaints and provide after-sales support. • Prepare daily sales reports and coordinate with suppliers.

Customer Support Executive at Concentrix, May 2024 - Jul 2025 · 1 yr 3 mos, Gurugram, • Handled high-volume inbound customer calls professionally. • Resolved customer queries related to products, orders and accounts. • Maintained high CSAT and quality scores. • Assisted customers with troubleshooting and order tracking while meeting KPIs.

Education

Bachelor of Commerce, Business/Commerce, General, Deen Dayal Upadhyaya (DDU) Gorakhpur University