Associate at Brand Street Integrated Consultancy Network Private Limited.

Gurugram, Haryana, India


Gurugram, Haryana, India

Gurugram, Haryana, India
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New Delhi
Customer Support Executive at Orikam Healthcare, Mar 2025 - Apr 2025 · 2 mos, Gurugram, Haryana, India
Energizer at iEnergizer, Dec 2024 - Mar 2025 · 4 mos
Associate at Brand Street Integrated Consultancy Network Private Limited., Apr 2024 - Dec 2024 · 9 mos, Gurugram, Haryana, India
Executive at Startek, Jun 2023 - Apr 2024 · 11 mos, Gurugram, Haryana, India, Conducted outbound and inbound calls to assist clients with their credit card-related queries. Utilized excellent communication and interpersonal skills to build trust and maintain client satisfaction. Explained credit card features, benefits, and terms clearly to prospective and existing clients. Raised and processed requests efficiently based on client calls, ensuring accurate record-keeping Worked collaboratively with team members to meet campaign targets and organizational goals. Assisted clients in completing their online journeys for credit card applications. Supported clients in receiving funds on their credit cards as per campaign processes. Provided solutions aligned with client needs to enhance financial satisfaction. Guided customers through the digital process to ensure a smooth and seamless experience.